"Excellent service!! Came even quicker that projected, very happy with One Call!! Would definitely order from them again
Thanks!!"
"OneCall contacted me by phone to make sure I would have someone there to sign for the shipment on the delivery date. They processed the order lightning fast and I received my shipment earlier than expected. Great service!"
"Excellent service - I placed my order (incredible pricing so I jumped all over it) a few days prior to Thanksgiving. I promptly received a phone call just confirming that it most likely wouldn't show up with the advertised shipping arrangement due to the Holiday, to which I said that would be no problem, that I had already expected as much. Much to my suprise it actually showed up a day early. Packaging was perfect, product works flawlessly. Will definitely order from OnceCall.com again."
"Another great transaction"
"We were pleased with the ease of order and prompt delivery, but would have appreciated some hint that we didn't have the right cables to connect our new sound bar to the tv and cable box. Since the gift was opened on Christmas there were no stores open where we could get the required cables."
"Shortly after placing the order for my Sony TX5 camera, I received an e-mail congratulating me on my television purchase. It explained what I could expect from the shipping and setup process. That's great service, but I ordered a camera.
I replied to the e-mail to make sure some weird software glitch wasn't going to send me a TV set. I received a reply the next day apologizing for the inadvertent e-mail, and assured me I had my TX5 on the way.
My only complaint is that you can't look up your orders on their web site unless you have your invoice number. It seems intentionally designed to break warranties, and is a black spot on an otherwise stellar experience -- and is the reason for my less than perfect number of stars for overall satisfaction and customer service. It was very refreshing to receive a personal e-mail about my inquiry. I just wish they'd let you look up your orders easier.
The camera arrived quickly in great shape, double-boxed and packed well.
Overall a great experience -- other than their order lookup process.
"
" Great experience with them ... product arrived expediently and in great quality. A good deal and a good experience; will definitely consider using them again in the future. "
"This(63" Plasma) was my second major purchase from OneCall and I can say again that it was a hassle free, competitive, pleasant transaction. They have very friendly and knowleageble staff. The delivery process was exactly as promised and OneCall communicated the curb-side delivery process so there were no unpleasant surprises. The pleasant surprise was that the deliery person was nice enough to get the 150lb box into my entry foyer which made my life very easy from that point on. "
"I was so pleased with the customer service at One Call, and their fast excellent service.
I live in Hawaii, and on the web, the shipping to Hawaii would cost twice as much as
the item I bought, so I called Customer Service, and the friendly operator made it
possible to sent my item USPS, which was a great alternative. I appreciate her help.
"
" I contacted One Call and within minutes had a response. I then was given an agent to contact and she (Holley) contacted me back in minutes. I was told thaT THEY WERE SHIPPING ME A NEW PART AS SOONAS IT WAS AVAILABLE. I was contacted by the agent Holley who informed me it was shipped. I cannot give these people enough praise as they were right there when I contacted them. Great company so far . I will let you know when I recieve the part and everything is back to normal which I belive will be in the early part of next week. Thank you one call.Harvey"
"Great price on a great product along with fast shipping"
"Very helpful in helping me decide what to get. Shipped fast and arrived flawless."
"Customer svc rep curtious, helpful. Order rcvd promptly, billing as promised with free shipping. No follow-up call for add-ons appreciated. Would feel comfortable doing business with again.
Thanks
Jim"
"Just what I wanted at a really great price. Fast free shipping, nice outfit to deal with."
"OneCall.com is great to work with. They were knowledgeable regarding their product(s) and exchanged one set of speakers for another when the first set didn't perform as expected. Thank you."