"I wanted to get a 58 inch plasma TV for Christmas. I started ordering on black Friday. After a bad experience with two other online companies I was ready to go to the local Best Buy but didn't want to pay the extra money or the tax so I tried Onecall mostly because their packing video was impressive.
To my surprise I was able to speak to someone from this country (not that outsourcing is always bad but you are dealing with a middle man) who was polite and sympathetic and didn't try to up sell me. I waited to see how the shipping would go because the second company I had ordered from failed when my TV came with a cracked glass screen.
The TV came as described on their web, lashed to a wooden pallet so it could not be stacked or put on it side. It was in perfect shape and came across country from Washington to NY.
I would order from them again."
"I find it difficult NOT to shop at OneCall! With expedient shipping, awesome customer service, and amazing deals, what else could one ask for. I would recommend OneCall over Crutchfield without hesitation."
"I could not find the light tent at a reasonable price anywhere in town but was able order it on-line at One Call for much less, shipping was free, and it arrived in time for Christmas. Kudos."
"I ordered a Yamaha open-box AV receiver from One Call, over the phone. The rep was very helpful and answered all my questions about returning an open-box item and warranty. Shipping was quick and the receiver works very well. I was very satified with my One Call purchase."
"Perfect! Incredibly helpful customer service and no issue delivery. The TV is fantastic and One Call made sure I had everything I needed to be set up from the get go. Thanks so much"
"Fast shipping. I have to return my order for and exchange, but not for reason other than I wanted another product than the one I ordered. We will see how the return process goes, but I am sure it will be smooth.
"
"Awesome! I've been using OneCall for ALL my electronic purchases for 2 years and it's the best service, value and products that I could ask for! "
"I ordered a set Dr. Dre earphones from One Call. They were backordered at the time. I actually called the customer contact number. They were very professional and upfront and did not make any promises to me. They came in not too long after I ordered and I was sent timely e-mail confirmations along the way notifying me of the timing of the order. I got them much earlier than expected and can not say enough about the service that I received. Thank you One Call.com!"
"Excellent customer service. Friendly and knowledgable. Paige really knows her products! My wife's new camera was on it's way and arrived faster than expected. Highly reccomended."
"I never purchased a big screen TV online before, but I have purchased a diamond and a piano, so I thought I would give it a try. After much research, we found a company online with a good price but were concerned about the reputation. While OneCall was our preferred choice based on positive reviews, their price was not the best.
We felt that the reputation is more important than the price so we decided to go with OneCall. Not only did OneCall promptly answered the phone, but Brian (our salesrep) was able to pretty much match the price. That evening we placed our order.
The delivery arrived just as Brian promised just a few days later. This is for a 100 pound large screen TV! The product was brand new and factory fresh. We were very satisfied with the process so far.
At a later time, we decided to return some additional items that we purchased at the time. Once again, OneCall was promptly there with a timely and courteous refund. Once they have received the items back, the refund was posted back to our account a day later.
At all times, their representatives were very friendly, helpful, direct and made me feel that I have made the right decision. I have already recommended them and the TV to a number of my friends.
Definitely a top outfit in my eyes and I will give them my first priority next time I need to buy something else.
If you are ordering a large item, ask them to ship it via FedEx. Our FedEx delivery guy was extremely friendly and even helped us get the TV into our living room.
Thanks Brian, Lee, Michael, Page and the rest of the OneCall crew. "
"After many weeks of reserch looking for the best plasma tv at the best price I decided to purchase the LG PK950 from One Call. All the effort paid off because I believe I really did get the best plasma tv! I submitted my order online on 12/8/10 and it arrived at my home on 12/10/10! The YRC truck driver backed into my driveway and unloaded the tv and rolled it into my garage. I checked the cardboard container for damage and none was visable. We removed whe top from the container and every thing was neatly packed and appeared to be in good condition. I moved the tv into my family room, installed the stand as indicated in the manual, made the connections as needed to power it on and after making the necessary adjustments as indicated in the startup manual I was truely amazed at the clear, bright colorfull picture. We watched several hours of blu-ray movies and HD programming and are really pleased with this LG and the great service and delivery from One Call. "
"I was very pleased with Transaction. Received my Nikon D7000 in six days, really two days earlier than stated
in their Email. Would highly recommend OneCall.com to
everyone."
"The salesman was very helpful and my item was delivered quickly and was in excellent shape!"
"Excellent service and speedy delivery.......would definately buy from one call again!!! "
"Great Price, in stock, same day shipping."