"The service was completely smooth. They arrived within the timeframe they stated. The boots are even more beautiful than seen in the add. Fit like a glove.
Great price for such a beautiful boot."

"Had the product I needed. Delivered very timely. Very satisfied ."

"I order a pair of shoes from ya ll and a few days get a email saying that they don't even make the shoe any more. Why have on your website and also saying in stock. "

"Evidently their website is not kept current - they didn't have the product that was advertised as "in stock & available". My credit card was charged, time elapsed and then I was told the product was not available & I was issued a credit without having to make an issue of it. Disappointing, they need to do a better job, but they appear ethical."

"I am very happy with the service and your prices. This is the 2nd time I purchased my work shoes through you and don't even look anywhere else when I need to get more. thx."

"They claimed to have a pair of boots that I wanted (very quickly) in stock. I placed my order and was called 3 days later to be notified that they were not in stock and wouldn't be shipped from their facility for a week. I was out of town on business (oilfield) and was not sure where I was going to be when they shipped them, so I canceled my order. A week later, when the boots were supposed to be "in stock" I placed an order for the same boots again. Once again, I was told it would be a week before they had them to ship them to me. I told them I would wait the week if they would overnight them to me. I was literally laughed at and was told "that would be too expensive", even though I had paid for 3 day shipping.

I would not recommend shopping here for boots!! Their customer service is absolutely horrible. Pay the 5 dollars (or so) more somewhere else and be treated like a valued customer. "

"I had searched the internet for a pair of Ariat H20 motorcycle boots. To my delight, the OnlineBootStore had them for sale. I ordered them, paid for them, and then received a notice that my payment was refunded because the item was no longer available. As an E-Commerce seller, it is important to KNOW your products availability. That is my only complaint. Payment was refunded promptly."

"Got the right product at the price listed, but it took around ten days to ship. I was starting to look for the boots to show up at my door, and they hadn't left the warehouse yet!"

"I had to call repeatedly to inquire about my order. It took over weeks to receive, and the tracking number was never sent out. I was told that my order had to go through 3 warehouses before it could be sent to me."

"I really like the boots that I purchased, but was a little unpleased about the lack of being informed. I never got a tracking number even after two full weeks."

"Quick easy and got my order quickly"

"Said boot was in stock a week later after paying for them they emailed saying out of stock until August
They did refund my money quikly"

"I found what I was looking for in my large size at a fair price. The stated return policy with reduced shipping cost for exchanges was also a factor in shopping at this site. I didn't need an exchange as the boots were comfortable right out of the box."

"Incredibly slow delivery."

"The service you have given feet is 100% greater than the last server I had. Please expect another order from me again. Thank You,
Christopher Fitzjarrald"