"Doug the owner sold it to knuckleheads and they ruined it. It was a great concept and a great place"
"Only Golf Apparel has some of the best customer service I have dealt with when it comes to online shopping. They are always very helpful, and the customer comes first. "
"Ordered a number of items, for $400. I was immediately billed for the items. No merchandise was ever received, despite waiting 7 weeks and calling multiple times. This company is a scam, do NOT order from them. Fortunately, AMEX returned my money, so at least the financial issue was mitigated. Do NOT make the mistake that many of us have apparently made!!"
"Can not get response when having to leave a message.
Trying to find out shipping and to see if shirt back in stock on July 20th and today is 29th. Would like to know if and when to expect product after spending $100.
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"what can I say, one of my buddies at arlington lakes turned me on to this site, they have a great selection with reasonable prices. Their response time and service made it feel like I was at their store and given personal attention. It was great, give 'em a call and check it out. Better yet, welcome their "thank You" call shortly after placing an order. Excellent service in such a fast paced buying world!"
"My order was shipped in great time, one shirt was unavailable in the size I had already order however Customer service was great to get a hold of me right away to let me know and help me choose another shirt. "
"Great customer service! Would definitely recommend! "
"I would strongly urge anyone who is considering buying from this outfit to reconsider. They are without a doubt one of the worst companies with whom I have ever dealt. Absolutely terrible. My experience with them was nothing less than awful."
"Three shirts and they all came in four days. One shirt didn’t fit well but I got that exchanged with no problems so that was nice. I forget who I talked to but they were helpful and even saved me some money on shipping compared to another site I have used before. I will order from onlygolfapparel.com again, nice site"
"DO NOT ORDER FROM THIS COMPANY!!!! Placed an order and never heard from them again. I didn't receive my order. My emails, which were not acknowledged. I called the "customer service" number, but the phone was never answered. Thankfully, my purchase was made through my American Express card and they refunded my money. I received a letter from American Express that they too were unable to contact the company. Always check reviews before ordering from an online company, so you don't make the same mistake I made."
"DO NOT SHOP HERE!!!!!! I made the mistake of placing 2 orders (over $750 worth) without first investigating them. No communication, lousy bookkeeping!! They do not answer emails or the phone and have no answering machine. If there is a problem you must request RA from them first - but you CANNOT reach them!!!!! Almost a month later I am still waiting for the rest of my order which was immediately billed to my credit card. Worst customer service since ordering something out of China!!!!!! I am currently working with my credit card company to get a credit for the items I have not received!!!"
"I am wondering if this is a scam. I placed an order and payment came out of my account the next day. Two weeks later I cannot find out when it will be shipped. I sent a few emails and no one ansers the phone."
"this is a sham company they sent half the order and now 3 weeks on and there's no sign of the other half, good luck getting them on the phone too! How companies like this can trade online is a disgrace!"
"Overall, I would definitely shop here again. I dont know why there are so many negative reviews. They shipped my item as soon as my order was placed, so I would rate their service excellent. "
"This company is a sham! Like everyone else on this site, I wish I saw these reviews before my purchase. After waiting for weeks, I was sent the wrong item - wrong color and wrong size. I paid to ship it back and requested the correct item. Days later I receive an unclear email stating I have a credit to my account. I called to find out why I received a credit and was told the item was not in stock.
Shipping takes forever.
Customer service is horrid.
The website is not easy to navigate.
I was not offered a credit for my return shipping due to THEIR mistake."