"I am very satisfied. I have already redeemed my gift card and did not have any problems at all. I love this site and refer it to all my friends and family."
"I have previously tried to purchase an item on OnSale but the site kept refusing my payment information. I finally gave up in frustration for that purchase. This most recent purchase, it accepted my purchase. A week later, i get a refund and a statement saying that I have already purchased the deal. The deals were at least a month a part, and I was denied the first deal. Technically I never purchased it before but the system seems broken. I am very dissatisfied with the site. "
"Haven't yet recieved what I purchased."
"good...fast customer service response....ask all my questions....will buy again..."
"order went smooth fast delivery no problems"
"never received the product, and now they don't credit my account, I am working with the BBB and my bank to resolve this"
"This is my first experience with OnSale through DealNews.com. Used a major credit card to make the purchase. I felt comfortable with the transaction after having read the DealNews background info as to how they only deal with good companies, and OnSale has been around awhile. Purchased a $10 Steak 'n Shake gift card for $6. Received the card in the mail within a week. It's a good deal to me!"
"good customer service. very good like it , like it"
"the certificate has not come yet. i'm waiting on the mail. the site was easy to use and the deal seems good - now i just have to receive it."
"Great, although I wish you didn't have to email them for different billing address and shipping address"
"Deals suited my interest. Language and description simple and unconfusing. Transaction was smooth. "
"I have made 2 purchases for discounted gift cards using OnSale in the last month. Both transactions were easy to complete and I received the gift cards within a week. I have not used them yet, but do not expect a problem with redeeming them."
"The deal is good, i am a new customer"
"Not good.
Turns out the GC I bought was only intended for first time buyer, but the system lets me buy it anyways.
I got an email on 10/21 saying that they will cancel the order and refund the purchase, but as of today (10/26) I still have not received my refund."
"Basically, sat with a receipt that says my sale was fine, and flash forward 2 days, and it was sold out. Thanks a lot! NOT.
Would I deal with onsale again? Maybe. But not if I was depending on delivery."