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OnSale

4,593 reviews
2.57 / 5


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Return/Replacement policy:
0.00/5

5/5

2012-04-03

"Quick shipping and smooth transaction. I could not be happier!"

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3/5

2012-04-02

"I still have not recieve all of my order. I ordered a 36 triple A & a 48 double A battries & I am still waiting on the double A. You took my money, so when will I get it."

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4/5

2012-04-02

"great job, order arrived quickly at a very fair price"

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5/5

2012-04-02

"I was very satisfied with the overall service and product from Onsale. Very easy to order on-line, and very quick delivery. "

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5/5

2012-04-02

"I am satisfied with my shopping experience with On Sale. I made my selection, put it in my cart and went back to view other items. I paid for my selection with ease and the fact that there are no shipping cost on my purchase is delightful."


5/5

2012-04-02

"It was an excellent experience with them."


5/5

2012-04-01

"Everything was quick and ordering was smooth.
Would order again from OnSale.
They were great with updates too!
"


1/5

2012-04-01

"i have yet to figure out how to redeem the coupon. going to onsale.com/novadevelopment gets me to the product but while checking out there is no area to add coupon id.
i have bought online for a long time but have not encountered such convoluted website. i doubt that i ever order anything through this business again.
"

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Verified
5/5

2012-04-01

"On Sale has never failed me. The one time I received a product that was not up to the advertised quality I expected, I was able to return it for full credit plus the shipping. Other than that one occassion, I have had total satisfaction. I have recomended On Sale to others and anticipate many future purchases."

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5/5

2012-03-31

"Excellent experience. Ordering was easy and the product arrived in the time expected."


owr
Verified
5/5

2012-03-31

"Excellent. Things were handled expeditiously. I received exactly what I ordered and in a timely manner."

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4/5

2012-03-31

"I though I was getting AA batteries but received AAA batteries."

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Verified
5/5

2012-03-31

"Ever thing that I purchased from OnSale has been exceptional. They stand behind its customers to insure that all facets of the purchase are truly exceptional. They are able to secure the lowest price for the products offered."

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5/5

2012-03-31

"excellent response, when color of item was no longer available they provided optional selection in a very timely and satisfactory manner. I am very satisfied, and will order again in the future."


Verified
1/5

2012-03-31

"My experience was not very good. The item was out of stock, but it took the customer service rep 2 days after I ordered it to inform me. He informed me that it could be shipped to your Memphis location by 4/20, but there are no guarantees. I asked him when I would receive the item then based on a 4/20 estimated arrival in Memphis, and if it was going to be another 7-10 days later than that estimated date, to please cancel. It took 2 days to respond to me (and another follow-up email by me) of which I got the exact same answer verbatim: "That the item will ship to your Memphis location by 4/20, no guarantees." So, I asked if if my order is then cancelled. After another full day and another follow-up email from me, my cancellation showed up online finally if I clicked on the tracking link that said my item was being shipped.
I never did receive another email response from the customer service rep. I told him that I don't believe that I received very good service as I thought I was asking very simple questions.

I ordered the product from a competitor in the mean time once I felt like there was a high probability my order was cancelled (or I could at least prove my attempts to cancel). I received it the order from the competitor on 3/30. It costs me $10 more, but it was worth it because now I can have my surround sound scheduled to be installed this coming week and I do not have to wait up to an additional month (no guarantees).

Thanks.
"

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