ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
3/5

2019-04-25

Optic purchase

"Had a good experience, had to send my first purchase back and opted for store credit. It took nearly a week to get the credit and was 7 dollars short for some reason. I did use my credit towards another optic and it came quickly and is perfect. The first optic I recieved was a Vortex Sparc AR and had a cracked front lens. Shipping packaging was not damaged so I feel that it was shipped damaged. Purchased a Sig Romeo 5 xdr instead and cant be happier with it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2019-04-25

Small Item Shipping

"Ordered a 3-7 x 20 .22 rifle scope. Small and light weight. Came in large, oversized carton. Shipped via USPS via Fedex apparently by stagecoach. Took a very long time to get here. Scope was in good shape and as described. The shipping cost for a small inexpensive item was was over 50% of the cost of them item. That shipping cost makes it prohibitive to order small, light, inexpensive items. Will not be doing that again!"


Verified
5/5

2019-04-25

Great experience

"Great customer service and faster than expected shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-25

Great prices, prompt delivery!

"I've ordered several times from Optics Planet and have never been disappointed. I ordered the Otis Earshield and Birchwood Casey Ekrest model hearing protection. Both are comfortable and work great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-25

The great deals and outlet

" I like the convenience and the low prices I’ll put stuff in my cart then it went on sale I just love the app."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-25

Great place to do business.

"I have ordered from Optics Planet three times now, and sent one return. They have great products at great prices. Their website is easy to use. The phone reps are friendly and helpful. Returns are easy and hassle-free (I ordered an incorrect part). I will be checking parts availibility on most items here before shopping elsewhere from now on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-25

I love optics planet!

"FINALLY got a brace for my mini Draco AK. Shipping was super fast, selection was huge prices seem good. I love that they accept PAYPAL. "


Verified
5/5

2019-04-25

Great Transaction

"Every aspect of this transaction went very smoothly. The product description was right on the money and the packaging was as excepted. This is my first purchase from OpticsPlanet and I'm sure it won't be my last. The whole deal was very professional. Thanks guys."


Verified
5/5

2019-04-25

Fast response

"Ordering was a breeze. Fast shipping. Have recommended to several friends to purchase here as well.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-24

Optics

"Easy ordering and fast shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2019-04-24

Real Avid products

"Quite happy with Real Avid AR-16/15 platform products. You might want to explain the price difference which is applied to a given product when the item has 2 different kinds of packaging . Is one price for user and the other price for resale ?thanks..."


Verified
5/5

2019-04-24

Everything I have bought so far I have no complaints!

"So far all has been a very good experience for me!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-04-24

Great Service

"Easy to navigate website, good Prices, and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-23

WOW! OpticsPlanet & Crimson Trace Laser Guard

"The order went easy and delivered really fast! I looked & looked at many different laser sights for my Springfield XDs .45 3.3" and finally decided that the Crimson Trace Laserguard was the right sight for me. Price was not much of an issue to as much as dependability and functionality. I read reviews that said they had trouble with them sighting in or that they wouldn't hold true under heavier recoil pistols. You don't get much heavier that a .45 cal banging out of a 3.3" barrel. I have had mine for only about a month now and I shoot almost every weekend & I mean shoot too. I'm talking 200+ rounds on a Saturday and back the following weekend for more. I only adjusted mine once & I've had no trouble whatsoever. NO! I don't fart around with 185gr. bullets either, I only shoot 230gr. Jacketed Hollow Points. I hand load too, Hornady 230gr. XTP's with Hodgdon HS-6 powder. So they do produce some kick when they go off.
So, Thank you Optics Planet & Crimson Trace for good deals and fine products. My recommendation is AAAA+++ for both. You can't go wrong on either.
L.H. Western N.C.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2019-04-22

Called to change an order and they said they can't do it

"So I ordered a whole bunch of stuff last night. I called today to change one of the items on my order. This order hasn't even shipped yet and they're telling me that they cannot change anything on my order. They stayed in I have to wait until I get my merchandise then I can return the item. Why do you have a phone selection I've changed my order if that is something you guys are not capable of doing?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges