"The buy one get ones are excellent! Thank you for the price drops. That was right on time for our budget."
"Sales site refused to credit buying advertised quantity and getting more of same free. Had to wait for next weekday to speak to a person to order products. Then order was done 12/2/24 and order still hasn’t arrived"
“We are sorry that your experience was not very positive. There were a few customers who had some issues but for the most part most of the orders were processed successfully. Because we are a small company we make sure that any one who does experience any issues when trying to order online was taken care of when we returned to the office after the Holiday weekend. Most of the orders were shipped out in 3-5 business days, but once the post office or UPS has the package in their possession, it is out of our hands and for the very busy holiday shopping time, most have made it to the destination in 7-10 business days. If you have any other concerns we would love a chance to help. We can be reached at 888-507-4332, M-F, 9-5, MST, except for major Holidays. ”
"Optivida liquid silver has saved me from many colds. When I feel one coming on or need extra protection on rainy or cold days, I up my silver. Usually the next day I feel fine. "
“Thank you for sharing your experience with the great immune -boosting properties of our Silver Liquid! We get daily responses from customers telling us how it has helped their families stay healthy in the same way! Thanks so much for sharing!”
"I was unable to receive bogo on product and notified customer service, within 24 hours it was adjusted saving me time money and stress. So stress free no hassle response. Love it. Blessings "
“How kind of you to take the time to write a review of your positive experience. Things happen and we try to make sure our customers are treated with understanding. I am so glad we were able to solve your issue so quickly. Thank you for sharing.”
"Great product to use. My teeth are cleaner and less sensitive. "
“Thank you for taking the time to review our new toothpaste! The Hydroxyapatite helps to remineralize your teeth naturally so that your teeth are stronger and healthier. ”
"I was so grateful to reward points. It allowed me to receive my favorite product Free. I am happy you also have a great purchase system that allows anyone to purchase products more easily than you allowed before."
“Thank you so much for your review! We are excited about our rewards program because it really does allow customers to choose a variety of ways to spend points they earn simply by buying our products. Thank you very much for sharing your experience!”
"I love the liquid silver, I referred it to my sister. I purchased it for her because she doesn't have a U.S. credit card.
She wanted it to cleanse her water and clean her system.
Do I get the $15.00 off my next order?"
“Thank you for the great recommendation! The Silver gel is an absolutely amazing product for everyone! Pet owners love it too! Thank you for taking the time to write a review, we really appreciate your input!”
"Service was prompt and efficient "
“Thank you so much for the review!”
"Fast service and quality products."
“Thank you for taking the time to write a review, we appreciate your loyalty. ”
"Received honey silver lozenges immediately after placing order."
“We are so happy that you were able to get your order so quickly, we put a lot of effort into getting your order to you in a timely manner. Thank you for posting this review to let us know that we did a good job. We love our customers!”
"It’s most effective and very needed, BUT I didn’t realize that there were natural sweeteners in it like sugar and honey. I have overgrown candida and have to avoid such. I will be passing them on to others though. They will help!"
“We are so sorry that the natural sugar in our products is a negative effect for you, but thank you for passing them on to others so they can enjoy them. Please call us at 888-507-4332, M-F, 9-5, MST. We would love to talk to you about our liquid silver that can help with fungal and yeast infections. ”
"These are tasty and when offered to another person having a coughing fit they are amazed how fast the coughing stops."
“Thank you so much for sharing your experience. The lozenges are one of most popular products because they are so tremendously effective and very tasty!”
"Good service,doesn't take long to receive my order!"
“Thank you so much for such a wonderful review! We sincerely appreciate that you took the time to share your experience. ”
"Was informed by UPS that item was delivered but item was not in the locker. Never received the item to date! Can’t reach anyone to find out where the item was. "
“We are so sorry that your package is missing. We would love to help. Please call us at 888-507-4332, M-F, 9-5 MST or email us at support@optividahealth.com with your name and phone number and we can look into it. We have been offering an insurance program called Route package protection that will insure packages in transit and offer a refund or replacement in case of theft or loss. We can take a look and see if your package is insured and help you get a replacement. Our phone number is also on the website optividahealth.com.”
"One hour before and no improvement."
“We would love to help you understand our products so that you can get the most benefits from them. Please give us a call at 888-507-4332, M-F, 9-5, MST or email us at support@optividahealth.com. There are a few products that you could see results in a short amount of time but most products can take some time to really show improvement. Since all of our products are natural and non synthetic, everyone one can have a bit of a unique reaction just like any food. We do also offer a 30 day warranty on all of our products so if turns out that what you purchased is not what you want or need, just mail it back to us within 30 days for a full refund of your purchase price. ”
A rep from Optivida Health, TinaC4, has responded:
“Thank you so much for your loyalty. We are so glad that you were able to get what you needed and save some money. It was our biggest sale ever and we understand that things are tight right now so the extra savings was our pleasure to help our customers through the season. Thank you for sharing.”