"Great service and very happy with the speakers"
"THE SPEAKERS ARE INSTALLED IN THE CEILING AND LOOK GREAT. MY HANDY MAN WAS VERY HAPPY TO SEE THOSE SPEAKERS- RATHER IMPRESSED AND SAID THAT THESE DEFINITELY WILL GIVE AN ASTOUNDING PERFORMANCE."
"Placed an order for 2 sets of brown speakers. They accepted my order and my money, then sent me an email saying they only had one set of brown speaker in stock. They then said that they had them in granite white and if I wanted they could send them to me and for me to contact them if that was what I wanted, otherwise they would put those speakers on "backorder". Well I just had a brown landscaping wall installed around my pool and I needed them in brown so I did not respond thinking they would be receiving them in a timely manner since they were on "backorder". The next day someone from Outdoor Speaker Depot called me on the phone telling me the same thing and I told them I still wanted the brown speakers and they said all right leading me to think they send them once they received them since they were on "backorder". Later that week I checked my order status and it said it was "shipped" the same day I talked to their person on the phone. Three weeks later I still had not received my order. I sent an email to check on my order and they sent me an email saying that they had sent me that first email and asking if I wanted those granite white speakers and sounding like "backordered" must mean that they are not going to ever get those speakers. I my mind, that sounds more like "discontinued". In the mean time, they have no problem holding on to my money. This whole transaction is starting to sound like "Bait and Switch" to me. I'm very disatisfied with their customer service department and the way they led me to believe that I would receive my order in a timely manner. "
"I was seriously impressed with the time frame my speakers were delivered. My order was in tack and overall I am a very satisfied customer."
"I bought these speakers to compliment a pair of book shelf Polk speakers I already own. The Polk’s are small and inexpensive so I thought these would be better and dominate the room. I was wrong, these lack bass and all around do not compare to cheap book shelf speakers. Don’t be fooled by the discounted price you are getting a $35.00 speaker, you are getting what you paid for. And yes I used the proper gauge wire, correct ohms and speaker backing. "
"It was great. I have not yet installed the speakers, but have tested them and they sound great. I will definitely buy again, and recommend OSD."
"I have ordered from OSD more than once, products are great at a reasonable price. Trust this supplier. Will definitely reccomend to friends and family!!"
" The company was very prompt in delivery of the item. It arrived in a secure package. Most of all, I was very impressed with the style of item, the sound is awesome, I could not have made a better choice.
Thanks!
Bobby Cooper"
"Fast order processing, quick shipment. These are the second pair of speakers I have ordered from OSD. I have not yet hooked these up as my contractors have not yet completed thier part of the project."
"What a professional and effortless experience I had with Outdoor Speaker Depot."
I called the company to ask about an item I had seen on-line that was out of stock. Needing the item quickly, it was to my delight to learn that they had just received a new shipment. As we talked, the customer service personnel helped me with questions I had about an additional shelf to be used along with the mounting bracket I ordered.
I work at a hospital and the flat panel TV is up, mounted with a shelf to hold a DVD Player and operable ready to help train new nurses.
Thank you for having a website/company providing affordable solutions. Your customer service shines! I'll be back!
Linda Melton
Lake of the Ozarks, MO"
"Outdoor Speaker let me put multiple items in my cart. The day after I completed my order, I received an e-mail stating that some of the items were on back order for 1-2 months. Outdoor Speaker charged my credit card for the entire purchase and refused to substitute a different item for the same price. So now my entire project is on hold, and I am extremetly dissatisfied with Outdoor Speaker. "
"I've used OSD several times for HDMI cables, ceiling speakers, and outdoor speakers. In each instance, the product arrived quickly and was of high quality. I'll continue to use them as appropriate needs arise and will recommend them to my friends as an excellent supplier."
"My order arrived on schedule and the speakers I ordered are working and sound great. I would definitely buy from and recommend Outdoor Speaker Depot in the future."
"excellent for quality and service and great speakers.."
"Great store, you make my life easy and affordable."