"I do a lot of shopping online, but this was my first experience with Outdoor Speaker Depot, and I am pretty sure it won't be my last. I am building a system for my backyard and had some questions about wires, speakers and receivers so I decided to call the 800 number. Expecting to be put through a series machines or "press 1 for..." options I was pleasantly surprised when a live person answered the phone. Even more surprising was their expertise and ability to answer my questions and recommend better options than I had considered.
Once I made my order I choose the standard shipping option and looked forward to my boxes coming later in the week (if it was a week later I would have been fine with that). Needless to say I was shocked when my wife called me at work the NEXT DAY to tell me a box had arrived from OSD. I don't know if this business is my neighbors garage, but the next day??? Seriously??
Everything about my order was filled properly and the great customer service I received means I will be back for more in the future. Great job OSD!!"
"Shopping at Outdoor Speaker Depot was quick and easy. Many online stores are cumbersome and too busy. OSD was easy to navigate and finding the products I was looking for came easy. The price was the lowest I found while shopping online. This site can be trusted and delivered accurately and timely. I will shop and purchase from Outdoor Speaker Depot again in the near future."
"Cons:
I specifically requested to be sent a tracking number when my order was shipped. I was sent a link to a "tracking" website to "track" my order. All this told me is that the company claimed they have shipped the product - not really tracking. It was not until I complained to the company by email that I received the tracking number I had originally requested. They did send it within 1 day. The selector was shipped in a USPS Express Shipping box, which was turned inside out so the printing could not be seen. The USPS provides these boxes for free. It is my understanding that it is against the law, and it is most certainly unprofessional, to ship in this manner. This company should purchase their own boxes!
Pros:
The selector arrived in a very reasonable amount of time. When I communicated with the company with a question they responded within a day.
Unknowns:
I ordered a speaker selector that is supposed to control 8 pairs of speakers. I have not wired it up yet, but it looks like it probably will allow 4 "zones" to operate at one time and not 8 sets individually. But that part is not yet confirmed. The description of the product did not indicate this, so we'll see. My suspicion could be wrong. The selector will still work for my purpose, just not as planned.
"
"Bought my first set of outdoorspeakers about year ago. After extensive research of speakers on the internet I choose the OSD speakers for my patio. Quality and sound is excellent and price is very appealing - even including shipment to Sweden.
My last order was 8x 8" in-ceiling speakers for my new apartment. I just got them today. They are still not hooked up, but look and feel didnt disappoint me, and Im 100% sure the listening experience will keep me satisfied. Great value for money!"
"There were a few things that attracted me to OSD. First, the website was organized very well and the content was perfect. Often, manufacturers include so much garbage that needs to be sorted through that shopping can become tedious. OSD does a great job providing detailed descriptions so I knew exactly what I was buying. Other websites skip certian cable ratings or specifications which is really irritating. OSD did it right! Of course, most importantly, I received a cable that I am very happy with so far!"
"Great buying experience. Product was out of stock, but they provided a great substitute at no charge. Fast, easy, reliable."
"Happy with everything except some of the wall covers didn’t come with screws but the picture didn’t show any either. Shipping was quick and I was happy with the quality of products."
"I'm very satisfied with Outdoor Speaker Depot. The product is exactly as advertised, fair priced, and quickly delivered. Highly recommended. Thanks guys... "
"Purchased HDMI cables and Toslink fiber optic cables. Products had good visual presentations with clear describtions.There was a good selection of available lengths to purchase.I would make future purchases based on this experience. "
"Just got my speakers last night and immediately connected them to my 150 W per channel receiver...the sound was incredible! My family and I couldn't believe such powerful, clear sound from these speakers. I purchased 2 pair to go around our pool and I couldn't be happier. Thanks so much for the great service and quick shipping!"
"Very fast shipping... A+++++"
"Working with Outdoor Speaker Depot was an awesome experience. I had originally ordered speakers that were too large. The return process was easy and the new ones I purchased were perfect. The quality is excellent, the ordering is easy. I would definately do business with this organization again. "
"I live on the east coast and received my order in a week. Great price on HDMI cables. Good quality product. I will definitely be back shopping on this site again."
"OSD was a very easy and reliable site to do business with. The price was best for the quality of products we received. The guys who came to install 3 of our tv's couldn't believe it. We just transferred them from Amazon to OSD!
thanks,"
"The AP840 High Performance 8" Patio Speakers are great. This is the second pair that I've bought. My Dad "has to have a set" after hearing mine. We will be replacing his old Polk Audio Atrium Outdoor Speakers with these, for about two-thirds the price. The base is so much better, and clarity at high volume is superb. I have mine placed on my back patio and love them. I wired my into zone 2 of my RXV 3700 Yamaha amp, so we usually listen to XM outside while still listening to the game or NASCAR inside. Couldn't be happier.
"