"I sent a job to Overnight on March 18. After waiting 2 weeks I checked the schedule and found that delivery was promised April 16. This was a postcard with a date of April 25. They refused to reschedule. I ended up canceling the job. I will never use or recommend this printer.
I found a local printer who did a fabulous job within 4 days."

"I was sent a $5 coupon but could not use it. It was a lie!!"

"We appreciate the discount as well as how easy it is to use the website.
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"I paid for two day shipping but did not get my product in that window. Customer Service was very helpful and apologetic, but I still missed my event."

"For a website that uses the name overnightprints as their domain name, it took a long time to get these cards.
I have used this company for a whole lot of years and I keep recommending it, but man, I don't know...."

"I love my baby announcements! "

"The quality of the paper and overall quality was perfect. The only thing was the shipping time was VERY long. I understand that's not Overnight Prints fault however, that's the shipping I selected to save money.

I will use them again for sure. "

"I've been using overnight prints for our company cards (and referring others when showing off mine) for 8-10 years - but on my last order, my cards were cut wrong (same design submitted again, and cut correctly this time, this order)...and for the first time, wondered if I should try out VistaPrints. I decided not to, that after 8-10 years of OP's great service, this must have just been a fluke - which it turned out to be. My new cards look great, are cut correctly, and all is well! Thanks OP!"

"I ordered 5 lots of 250, of which 2 of the lots had to be redone. The first had a a blue squiggly line on the front and the second was incorrectly cut.

One client understood and was fine with it, the other was very disappointed and caused me to miss a deadline.

I will need to seriously think if I will use overnight prints next time."

"Just as usual, fast and effective. Great job."

"Love my book marks! The are beautiful and of great quality. I received them in the time promised and I am so happy I was referred to your company. I will order again. "

"High quality product and fast delivery! "

"Price was great, quality was amazing. I will definitely purchase from here again!"

"I am, quite frankly, disgusted with the treatment I received from Overnight Prints on my last order. I run a small direct mail company; each year, we purchase well over $50,000 in mailing services (printing and mailshop). We have used Overnight Prints for smaller projects for the past four years and generally been pleased with the result; when they messed up an order previously, they overnighted a corrected print run the next day at no charge.

I most recently ordered 2,000 postcard invitations for my most important client. When they arrived, each one had a giant blue squiggle atop the text. I called their "VIP" number and was told to send a photo of the issue to customer service, at which point someone would be in touch with me (which I did). I was then instructed to send out another photo with multiple copies (a waste of my time, but I did it anyway).

It was almost a full business day before anyone returned my e-mail, offering to reprint the job and deliver on my original delivery terms (which would have put the order here Thursday, 3 days later than it needed to go out). I said that was unacceptable to me, and had someone returned my e-mail in a timely manner and provided me with a product delivered in a more acceptable timeframe I would have been content. I could not return the product as I was on a deadline and had to send the flawed prints out. Doing so reflected poorly on both me and my client.

I had been a loyal customer of Overnight Prints, but no longer. I would not trust the company with the simplest of projects, no matter the cost savings. Their quality control process is non-existent and their customer service is a joke. Their "VIP" program is nothing more than marketing-speak. I will be moving all of my business to Print Place (www.printplace.com), who have offered comparable pricing and a much higher level of customer service, and I would recommend that anyone else do the same."

"Overnight prints allows me to provide quality printed materials to my customers at a fair rate. Overnight prints brings my design work to life and always shines unless I choose to not use the UV coating in which it still shines only in a matt finish kinda way!"