"I have been an Oxfam supporter for years, but there are definitely some kinks I think they need to workout. Firstly, I like the idea of giving specific gifts via donation, but if it just goes to their general funding (not that I'm opposed to any of their projects) then it kind of defeats the point of having specifix gifts. Secondly, I chose an e-card to save Oxfam postage and be more environmentally friendly. My donation was for Mother's Day, so I assumed that the message would be sent on or around Mother's Day, but it was sent right away. Perhaps there needs to be a section where you can choose the delivery date. Lastly, I tried to login a few times, once trying a new account with my phone email. I almost gave yp until I saw that you can sign in as a guest. Maybe it would be better to have the guest option from the start. I support the good work Oxfam does, just thought this might be helpful in terms of improving your website."
"The website was very clear and easy to use"
"Easy to arrange and send."
"I went to your site because Oxfam was advertising a gift for Mother's Day. However once I entered your site, I never saw anything indicating a Mother's Day gift. It was a little confusing.
Incidentally I have the highest respect for Oxfam ever since I was a Peace Corps volunteer and later a staff member in Africa where I saw the excellent work they did."
"Oxfam America Unwrapped offers double gifts--charity donations that will make a difference to people in developing countries, but you can make the donation a "gift" to someone who will get a really cute card explaining what the money bought for someone who needed it. It's easy, fun to pick out projects appropriate to the person you're giving to (so for instance my mom is a teacher, so I donated money to some education projects), and my mom just loved getting the cards."
"It was a pretty simple process, although it took me a while to find the mosquito nets, featured on your initial email, on your web site. Also the payment was very slow. I'm not sure what caused that, but you might want to check it out. The recipients were very happy with their Mother's Day gifts."
"I can't comment on the quality of delivery or merchandise because this was a Mother's Day purchase for 2 goats to be bought abroad for a needy family. I can say that the website was easy to use and allotted plenty of room for a message to the person in whose honor the purchase was made.. Since Mother's Day has not yet arrived, the honoree recipient has not received the card yet."
"I like the concept, but don't know exactly what happens with the money they get. Do they really gift the items we choose?
Also, what format is sent to the mothers who receive these notices? Are they cards? What do they look like? When are they sent? Do I get a copy?
The order form had a glitch. I had to reenter the states. Other than that , it was easy to order."
"the "products" are great and the promo is appealing. Only problem was I did not receive an email confirmation that my contribution was received and gift will be delivered. I sent in an email request about this and was assured that the gift was ordered."
"It was very informative with many option to choose and oveall it was very eassy to choose the gift and check out process."
"This was a charitable donation, I appreciate the ability to choose how I am helping by giving families a means to improve their own lives via the gift of animals and other items. Mothers Day has been a very sad time for me since my mothers passing. This year I made this donation in her memory and hope my effort will help another mother care for her children like my mother cared for me."
"Easy and a feel good buying experience all around"
"The website was easy to use. My daughter got notification of the donations made in her honor very quickly. A good experience all around and I will use it again Thanks!"
"I love the idea of gifting a symbolic goat to my daughter, who's raising 2 fabulous kids, for Mother's Day and sending a real one to a woman struggling to raise her kids. The concrete gift will be a real, tangible help and I know that I can make a difference.
The process was easy and I am thrilled to participate in Oxfam's work in this small, easy and affordable way."
"OK, but I will wait to see if notification card arrives before Mother's Day."