"Great service! Fast service. Cant beat the prices.
Thanks!"

"very good shipment arrived on time and as ordered. The peanuts were fine, the squirrels love them. Will definately order fro them again."

"I was very pleased with shopping at Ozbo. All items were in stock, and I received my shipment two days after my order. Everything arrived in good condition. Overall, I could not have had a better shopping experience."

"Excellent value and service."

"Prices and shipping rates are very good, customer service is courteous and responsive, but shipping on the bags of fertilizer I ordered was extremely slow
on two separate orders. Fortunately time wasn't a major factor for me, so overall
a GOOD rating."

"Ozbo wasn't a bad experience but was a little bit disappointed in the length of time it took to get products delivered. My order was very time sensitive - ordering items that my autistic son drinks to be delivered to a hotel that we were staying in on vacation in Los Angeles. I emailed customer service to find out how long it would take to get it delivered - they responded that I should get it within 5 business days. That would make it delivered a couple days earlier than our check in on 4/11 but the hotel we were staying out said they would definitely be able to hold the package for me so that it would be there for check in and for that reason - I placed the order.Soon thereafter I rec'd another email with expected date of delivery being 4/12 (4 days after what was estimated to me via cust svc email) - which made it so that we were without the drinks for the first day of our check in and 3/4 through that next day. I was frustrated because had I known that would be the way it turned out - I would have paid the price of a taxi cab or direct delivery from a grocery store in close proximity to the hotel. Instead I paid a much higher price through your website and delivery came (plus 3 business days more than the 5 business day estimate) . Because we got our order late - we weren't even able to use the amount ordered and we were flying so we couldn't bring back the excess without having to pay extra baggage so the folks at the hotel we stayed at probably appreciated your service more than we did as they got the leftovers! I might use Ozbo again - but definitely not for time sensitive things. Thanks."

"Ecellent price and fast shipping. Would buy from again."

"First time shopper at Ozbo and very impressed! Smooth transaction, quick shipping, product exactly as described! Would buy from again!"

"Outstanding transaction! The prices of both the product and shipping were very reasonable. The order was delivered within a few days."

"Excellent service. Very fast and accurate."

"Item never delivered; have requested a reversal of credit card charges or immediate delivery."

"Horrible service. Will never use again. Ordered a product on March 30th a week later i still had not received it so I checked the tracking and come to find out it was damaged in transit and sent back to the shipper. They never contacted me to tell me this instead i had to contact them. When i heard back from them they did not seem very concerned just said they would express ship it right away.. So another week later i still did not receive the product. I emailed them again and told them to keep the product and that i would like my money back. They responded back saying they shipped it and it was yet again returned for being damaged in transit and that they could not attempt a third time."

"Received my shipment in two boxes on two separate days. This was not noted on the invoice or the account info nor could I track items. Items were heavy and arrive in a cardboard boxes ready to fall apart. Two of the plastic bags of fertilizer inside the boxes tore open at their seams. Not to impressed with my first shipment from Ozbo.
My next step was : 'Unfortunately it appears we didn't receive your survey data' Well of course, because I was not very satisfied with your service. A little better technology with ordering-contacts with your customer-better tracking info and better account access. Yes it was a pain while ordering-and accessing my account."

"Ozbo's customer service is outstanding - they respond right away and address your concerns (mine was packaging; FedEx nearly destroyed the shipment!). Ozbo replaced a damaged shipment at no charge, and very quickly. Products have been as advertised, prices reasonable. And Ozbo has everything!"

"This was a first time shopping experience for me with Ozbo. Very impressed with the service. Item arrived in good packaging and with very prompt delivery. Discovered Ozbo while surfing the internet and glad I did. The item I wanted was sold for much more on other sites. Will become a regular customer. Thank you Ozbo!"