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Verified
1/5

2011-12-15

"I bought a dry erase board from ozbo.com and it arrived about a week and a half after purchase. When it arrived it was cracked and the paint was chipping off of it. I contacted ozbo and the rep said she would send me another board. I told her that I believe the cracks around the edges came from how it was packaged and the only thing she said was ok and that was it.

My item came packaged in what looked to be a cardboard box that was cut up and taped around the product. The packaging was very poor and I will not order from this company again. Now I have to wait another week and a half for an item that may show up the same way.
"

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Verified
1/5

2011-12-15

"This is the third time I ordered from Ozbo. The first time my order sat in the warehouse for 1 week and was only shipped after I contacted them. The second order was shipped the next day. This order was on 12/1 11. All items stated they would ship within 24 hours and were in stock. After 9 days I contacted them by email and forgot to include the order number. The next day I sent them the order number and never heard back. Two days later I made a phone call and was told it would ship that day (12/15/11). Total time from order to ship 15 days. No explanation, no apology. I think I am finished with this store. The prices are good, but you can't depend on delivery.

Just got an email update. The email states it will be shipped 12/19/11. No one seems to know anything. Fed up with this place.

Finally received an email apology.

Update: 12/20/11 my order is still sitting in the warehouse. Finally actually shipped 12/21/11. I will never use this company again.
"

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5/5

2011-12-14

"Package was delivered extremely quick. Got an email to let me know it was on the way. Everything was exactly as I hoped it would be. My only issue was they seem to be out of stock of quite a few things on the site."

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5/5

2011-12-14

"the items that I ordered arrived safely and fast shipping.
"


5/5

2011-12-13

"I was pleased with my experience ordering online from Ozbo. The ordering form and sequence was easily followed. Subsequently they gave me a means of tracking the order should I wish to."


5/5

2011-12-13

"Ozbo is a great site. Products arrive very promptly and are just as advertised. "


5/5

2011-12-13

"Everything came exactly as ordered. Will use this vendor again."

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4/5

2011-12-13

"I won't receive the order until Thursday, 12/15/2011. I ordered the product on 12/5 and they seemed to ship it promptly. Given this is Christmas time, I am sure the order is being delivered as quickly as possible. Overall, I have no complaints."

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1/5

2011-12-12

"AN ORDER WAS PLACED WELL OVER A WEEK AGO AND WE WERE TOLD IT WOULD BE DELIVERED IN SEVEN DAYS OR LESS. I SENT AN INQUIRY WHEN THE TIME WAS UP ASKING ABOUT THE STATUS....SINCE I COULD NOT TRACK IT ON LINE LIKE THE EMAIL STATED. I DID GET A REPLY THAT THEY WERE CHECKING ON THE ORDER BUT THAT WAS LAST THURSDAY AND I HAVE NOT HEARD ANYTHING ABOUT THE STATUS OF THE ORDER OR RECEIVED THE ORDER. I WOULD APPRECIATE YOUR HELP IN THIS MATTER. THANK YOU AND GOD BLESS."

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5/5

2011-12-12

"fast shipping and the product was priced right and as described"

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2/5

2011-12-12

"I have not received my items at all."

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5/5

2011-12-12

"hello ozbo ,
this time you really floored me , got my merchandis within three days of ordering !
thank you .
you're website is easy to to use and forthcoming . Really great
"

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5/5

2011-12-10

"I've ordered bulk birdseed several times from Ozbo. Delivery has always been very prompt. "


5/5

2011-12-09

"Excellent. We placed two orders. Both arrived on time, everything exactly right."

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4/5

2011-12-09

"As a first timer user of Ozbo I must confess feeling anxious about my purchase. But all went well from the "buy it" click right through delivery! Good communication throughout, timely delivery, and a good price. Good experience all around!"