"Recieved my shipment in 2 days. order was for ground shipping , got what they advertised , excellent customer service , highly recommend.Michael Nissen Cottonwood,AZ"
"Excellent product range. I found everything I needed here. Excellent customer service. Genuine concern for my order.
Would definitely buy from again."
"This has been a great experience working with PCToyland. Everything was as ordered. I really enjoyed working with Todd and Pctoyland.com. I am about to build another computer and will order from them again. I have already recomended them to others for ordering."
"experience was pleasant, after customer service.
I initially placed my order on the 8th of july, i recieved my order on the 19th, UPS ground. Unfortunately i was sent returned,used products. I contacted customer service via, phone/email. And i got a response 2hours later, and i got a NEW package sent to me. It again took 7days to recieve and i have recieved it, the 26, product works as expected.
Mix ups happen, i know that, i can forgive pctoyland for the mis-shipping, because the customer service response,and the care that they took to take care of me was great. Overall i'm happy that i ordered through pctoyland and because of the wonderful and fast customer service (which is a rarity these days) i can say with confidence i will order from them again. i can give them 4.5 out of 5 stars... tho if they shipped the item next day, they would have gotten a 5star rating from me.
Price was lowest on the net as well for the item i purchased. Again customer service is where pctoyland shines."
"Excellent Service! I ordered on the 13th of July 2004 and I got it On Friday July 16th. SUPERFAST SERVICE!
Secondly, I forget to order an item and I emailed them immediately inquiring if I can add it to my existing order. An employee by the name of Todd Emond took care of everything. He said, no problem. It will arrive the same time as your first order. It did and everything was in order nothing was missing, nothing was lost and everything is spanking brand new.
What a blast, I have never enjoyed this kind of rapport with an online retailer, much less trusted one until pctoyland came to fore! KEEP UP THE GOOD AND HONEST WORK PCTOYLAND! More power!"
"Ordered some Round Cables. arrived by USPS on 7/14 to CA. All items arrived safely. Would do business again."
"Great Site.
Order processed and dispatched on time.
Order contents correct
I ordered from the UK and the order was
with me within 12 days.
Pctoyland are first class.
great job pctoyland, keep it up.
Mark Fitchett
UK"
"I live in the Brazil, and I bought two times in the PCtoyland, arrived all perfect one, I was happy and I made more two purchases, which I am waiting the arrival. Todd is very considerate, waits that of this time all certainty arrives again. I recommend very"
"Awsome customer service, i had a problem with a product i purchase and the went out of there way to accomidate me."
"Great communication during the entire ordering process. Excellent support for all technical questions regarding their products and the hardware involved. I would definitely do business w/ PCToyland again and would feel completely comfortable doing so.
"
"PCToyLand.com is fantastic! They took too long on my first order (just some heatsinks) and I contacted them about it and Todd Emond has been assisting me ever since. He made up the delay on the heatsinks by overnighting them to me when I told him they were sent back to sender (changed address). He then offered me free USPS Priority Shipping on my next order. I took advantage of that and got a new case and some other things. It got here in TWO DAYS! I was awe-struck. Highest recommendation!"
"I found PcToyland via a search using Froogle.com. I reviewed their site and ordered some much needed cables and a case fan. Their prices were great and the delivery was prompt and intact. They answered my questions via email in a timely and concise manor.
I will definitely use them again.
J.C.Stierheim"
"They had a really good price on some rounded IDE cables. Placed an order on 6/3, received order confirmation email shortly after. Just received my order today, 6/7. Nice quick shipping, they had to have shipped it the day after I ordered. Wouldn't hesitate to buy from them again."
"I purchased a case on a Thursday, did not get my UPS tracking number until Monday, after I e-mailed twice (this apparently is the fault of the UPS system). Customer service was great in supplying me with this information (once I had e-mailed them twice).
My case finally arrived the following Monday, 10 days after my order (also the fault of UPS). It looked great, but had two large dents in it in the non-window side panel. The shipping box had holes which corresponded to these dents, so I have to believe that, yet again, UPS was at fault.
Customer service was great this time too, helped me to get a new case while shipping back the old one (although, again, I e-mailed twice before I got a response). These problems are unlikely to happen again, and the products are great so I wouldn't hesitate to order from them again."
"Ordered Matrix Orbital LCD model MX212. They sent me a MX2 instead (older, lower-spec) without any notification or attempt to contact me first (hoping I wouldn't notice?). They'd discontinued the line, so I could either send it back for a refund (too much hassle) or give me a $25 rebate (but there's nothing else on their site that they want). So I wouldn't recommend them."