"I purchased 4 sticks of memory from them.

The packaging was secure and everything arrived very quick.

Certainly recommend doing business with them!"

"Good product. Fast shipment. It is the first time I bought electronics at PC SuperStore. Hopefully I can get the rebate without problem."

"Ordered memory stick as first purchase from this company. Received order confirmation within 1 day. Product was shipped & delivered within 5 days (free shipping). Excellent communication and excellent service! Will order from this vendor again."

"I ordered from them because they were one of the few with my item in stock. Five hours later I get an email that is was in fact not in stock. After I called to find out why they tried to tried to tell me I wasnt in stock when I ordered it so theres obvious problems between their website and their backend.

While they were nice about it the bottom line is I cant trust their website or their unlikely stories about why I thought it was in stock. They sent me an email first to ask how I would like to "handle the order" so it seems they caught their mistake and asked if i wanted to change to put it on backorder. Only after that did they send an automated type email saying my order was on hold. Will not buy from again.

After posting the above I saw the person below me had the same problem. They obviously lied to me in giving the BS stories and they know they have a problem. Avoid if you value honesty."

"BUYERS OF "POPULAR" ITEMS BEWARE.

**Their website does NOT reflect changes in item stock AFTER HOURS.**

I tried to order an intel E8400 processor, at the time of order, this is a very very hot item. Website said clearly 6 items left in stock. When I ordered (after hours), the number of items didn't decrease to 5. So... I knew something was wrong.

I sent an email to customer support asking if it was really in stock.

Customer support cancelled my order and confirmed my suspicions -- item was no longer available.

The only reason I went with this vendor was because they had this item available sooner than my usual PC supply store (Newegg.com)

Newegg is simply the best... best customer support, best shipping.

I am EXTREMELY disappointed in pcsuperstore, I doubt I will do business again. Newegg would never have this problem with their website.

At the very least, they were kind enough to cancel my order without any hassles whatsoever. They seem like an honest retailer, unfortunately their website is not so honest.

I have screen shots to back up my story as well.

"

"Order went through smoothly. Easy to navigate website and price is very good. Shipped on the same day as promised and tracking number is provided with the invoice email. Very satisfied overall."

"The item arrived quickly but was left on my porch without needing a signature. As a result it was quickly stolen. When I contacted the PS SuperStore they apologized and emailed me a second item free (they also offered a refund). However they sent it once again without a signature and left it on my porch. Luckily it wasn't stolen this time."

"My order was confirmed quickly. I was kept well informed throughout the entire process. Shipping was very quick and the item arrived in perfect condition. I am very satisfied with this transaction."

"First Time order.
Ordered on New Years Day and received
on 4 Jan. Packaged well. Email updates were
appreciated.
Will order from them again as need arises."

"I placed my order shortly before the New Year's weekend, and my item was shipped out very quickly which allowed it to arrive by December 31. I was very pleased. Packing was excellent, and their online customer service chat was very helpful in determining which type of shipping I needed to select in order to ensure delivery before January 1. They had the lowest price on my item, and I am very happy with the transaction. I'll be shopping more with them in the future."

"The item was in stock as promised and shiped out quickly , a great price and it included free shipping."

"I placed this order on a Tuesday and it was delivered before the end of the week. Very impresive. The price was excelent. Reputable online companies are few, and this one seems to have some great potential."

"Processed in a timely manner :D (especially during the holidays) I appreciated the up to date e-mails and the tracking number on my package. Thank you so much!"

"This was my first purchase from this company, and it was a very good experience. The item I wanted was not in stock, so I submitted my email address for notification when the item was in stock. I was notified a week or two later, placed my order, and received the article, promptly. Their price was competitive and I would order from this company again."

"Despite the fact that the shipping costs for my purchase was free (Fedex Ground), my order arrived within two days. I am happy with the product and the shipping."