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5/5

2002-08-21

"Adam is possibly one of the best, honest and hardworking retailers out there. His helped me pick out my Sager 5620--and was honest and fair. Always polite and I got a response to my questions usualy within a few hours. All very personal, not computer generated responses. As for the laptop--simply beautiful. I know friends that have purcahsed direct from Sager or Alienware, and they were basically ripped off. PC Torque has fantastic prices and much less of a markup on upgrades than any other place to purcahse this laptop. I order it on Aug 15 a thursday, and it arrived in my home on Tuesday. Very fast (some friends of mine who ordered direct from Sager had to wait upto 2 weeks to get their notebooks).

Simply fantastic. 5-Stars. No questions ask. If you are in the market for a Sager, definatly go with these guys. I love this notebook.
"

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5/5

2002-08-20

"Adam was extremely helpful in selecting hardware to match what we already had. We didn't originally anticipate buying a new server, just upgrading. But when we started talking price quotes, we realized it would be less expensive to just buy all the parts for a new up-to-date server then just upgrade our old one.

Service after the sale was also excellent when we had questions about one of the components. Very prompt and accurate.

I'd definitely recommend Adam & PC Torque to anyone wanting both a good price and good QOS.

Check out our PC Torque powered websites: www.TwinTurbo.NET and www.350Zforum.com!!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
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