"The pens they printed for us were done very well, and their shipping was fast. "
"Thanks for another great reorder experience and great prices to boot!"
"Well not quite, but I was surprised at the quick delivery time. The pens I ordered were what I expected. I ordered BIC pens with caps. The ordering process was easy and the pens are a nice quality to give out on Sunday mornings to our first time visitors!
Thank you PensRus!
"
"Except I didn't expect to pay $155 custom on top of shipping fees. I end up paying more than $200 on top of the actual price. I might look in to a Canadian company if I can avoid these additional costs.
"
"I've worked with customer service rep Erin in probably a dozen emails. She is prompt to reply, kind and full of resourceful answers for my complicated budget and desire for color and pen variety. "
"Quickly and efficiently resolved issues with an incorrect order. The customer service is outstanding! "
"the experience was good until i received in the pens and found that the pens came in all difference colors. I ordered black but received silver, black, blue and green pens. so i was very upset with the outcome "
"I ordered new pens for our church. PENSRUS had the best price and great customer service. When we need more pens, we will definitely be using them.
Thank you!"
"Very satisfied with product. The quality was very good and the pens looked great. Everyone I talked with was polite and courteous. I would recommend this company and I will use them in the future."
"Pensrus did a wonderful job! Their customers service is impeccable. I got more then I expected."
"Great product and service. We areally repeat customers. Will be back again and again. They make ordering quick and easy."
"We had some friends that ordered pens from another company. We went to order the pens from that company but they were not user-friendly, the way the website was set up. So we researched and found pensrus....Great selections on pens among other items… And even better prices. We will definitely order from this website again."
"We have been ordering from PENSRUS for many years and will continue to use them. Their products and service are unbeatable! Their customer service reps that handle the personalization are quick to respond and eager to please in every detail."
"PENSRUS was an amazing company to work with as we tried to inform and educate the public about "ovarian cancer." Numerous pens with different styles and colors were sent to us, so we could make the best decision for our campaign. Everyone we talked to followed through in a timely manner and they always steered us in the right direction(s). (Even the graphic artist helped us with the image and size of lettering). There was not another site that could offer such a superior product for such a fair price!
We will use this website repeatedly...because of our overall five star satisfaction! "
"It took a long time to get my pens ordered and then they sent the wrong color twice. I still have to call to see if they can get it right the third time. "