Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

ResellerRatings
Verified
2/5

2017-12-13

Customizing

"The first pens I received had to be be corrected because of the spelling. The pens were redone and sent in a timely manner but the writing was so light you could hardly read them. Pensrus customer services worked hard to correct the problems but the department that did the printing did a horrible job. I would like to send you one of the pens to show you that it was shabby work."


ResellerRatings
Verified
5/5

2017-12-12

Integrity Company

"I have done business with this company for several years. They are very helpful and professional. I certainly recommend them yo anyone."


ResellerRatings
Verified
4/5

2017-12-12

Cool Pens

"Great pens for the event that I had! "


ResellerRatings
Verified
5/5

2017-12-11

Premium experience at a good price

"PensRus service and communication has been top-notch. The product is first class and has made an impression on my clients and prospects. Dealing with PensRus has been a pleasure. I will consider them to be my pen supplier going forward. "


Verified
5/5

2017-12-08

great

"Everything was awesome and will use again"

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

Verified
5/5

2017-12-08

Great personal pens!

"Good experience, very helpful and thorough staff, great looking pens."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-12-06

Great pens. My customers love them.

"This was a reorder. These pens are used for marketing purposes and my customers love them. The logo printing is high quality. The pens arrived as ordered. It took a little longer than I expected for them to ship so that's why I gave a 4 star instead of a 5 star rating. I recommend this product."


Verified
5/5

2017-12-06

Best Promotional Company!

"My experience with Pens R Us has always been great. Every promotional item they produce for us is great quality and a great price. Their team is super helpful and great to work with. We recommend them to anyone looking for promotional items for their business! "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2017-12-05

Good upfront customer service, need to improve communication on order status/delivery

"charge 11/03/17 received product 12/05/17"


Verified
1/5

2017-12-04

What Experience?

"I run a business and order the same kind of pen over and over. I no longer have the option to re-order pens. I have to either call or create new ones each time. Also I placed an order on 11/2/17 and on 12/2/17 got this email asking me how my experience was. Well, since I haven't received my order yet, a month later, it would be hard to say...."


Verified
4/5

2017-12-04

price is right .

"over all good ....... quality could be a bit better but for price it was good. "


Verified
2/5

2017-12-01

unusable

"Pens won’t write on thermal paper "


Verified
3/5

2017-11-30

"I usually love the product I receive but tends to take a long time for production. I ordered mine a month ago and they still haven't shipped yet."


Verified
5/5

2017-11-28

Excellent

"Good service and good products and great pricing"


Verified
1/5

2017-11-28

Poor

"I wasn’t happy with the overall writing of the pen and didn’t like that it doesn’t click to write. "