"I needed some VESA conversion plates for a client - these plates are sometimes "unobtainium" when the most popular overseas manufacturer is out of stock. PI Manufacturing had them in stock (I verified by email first), and I needed them ASAP, payment by PayPal and shipped to my client. Ordered on a Thursday, client received on Monday. Reasonable Priority Mail shipping charges, very small order."
"The first time I shopped PI Manufacturing was back in 2011. To be honest, I knew nothing about this retailer at the time. I took a chance on the store because I needed some items that I couldn’t find anywhere else. I also liked the large selection and reasonable prices. Here’s the details of that order (#134696):
I placed the order on:
Wed, Jul 20, 2011 at 1:53 PM
QTY Part Number Price
1 Wall Plate IR Connect Block w/LED Pwr Indicator (TTA-1139W) $10.92
1 Wall Plate IR Receiver - Dual Band (TTA-1140D) $15.01
1 4 Port VGA KVM Switch, PS/2 (KVM-M41) $17.72
1 Cable Tester for BNC, RJ11, RJ12, and RJ45 (PITS-UTP-3A) $5.90
6 HDMI Coupler Keystone, Female to Female… (TTA-20) $25.14
1 Surface Mount Mini IR Receiver - Dual Band (TTA-1178-1) $12.07
2 Double IR Emitter, 3.5mm Mono Male, 10ft Cable (TTA-1142) $14.52
Subtotal: $101.28
Tax: $8.86
Shipping: $7.45 (Overnight Shipping)
Total: $117.59
I received the following email later that evening:
Wed, Jul 20, 2011 at 5:36 PM
Your Express tracking number for order #134696 is 51396-000127-V10. Package tracking will be available after Express Services has scanned the item. Thank you for shopping at PIMFG.
I received the items the following day. I was very pleased with the quality of the products, the prompt customer service and the very reasonable rates.
I placed another order on May 24, 2016 (# 6124205) and am pleased to report an equally agreeable experience. I felt compelled to add my 2¢ after seeing the abysmal rating for this excellent retailer. I hope it helps set the record straight. :-] "
"Excellent place to shop for inexpensive cables and home theater accessories. I bought an HDMI cable for less than $3.00 and a wall mount bracket for less than $20.00 here. Great place to shop if you're looking to save money."
"From my experience purchasing from this company, they seem to have serious accounting control issues. I placed an order for about $50 of products. The following month, they charged my card about $200. It took their accounting dept. about a week to refund this charge. Then, on the following month, they charged another $400 to my account.
Upon asking for a detailed reason for this recurring problem, I was told by their accountant that they have trouble telling which orders have been paid and which orders are still outstanding when making credit card payments.
If you insist on ordering from this company, whatever you do, don't give them your credit card information. You may get billed for a lot more than you expected."
"Don't buy from this company, the policy was terrible, will try to hold on your money as long as they can."