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2023-07-25
5/5
Bosch dishwasher parts: first quality and FAST shipment!
"Trying to repair our Bosch dishwasher, which was leaking through the water inlet valve. Got the right part, and QUICKLY shipped from PartsDr. When we discovered the styrofoam float was also damaged, same procedure: right OEM part, FAST shipment. No phony generic parts, no ordering problems, no nonsense. Our go-to source for appliance parts!"
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2023-06-15
5/5
Unusual item in stock, packed well, shipping OK - no issues!
"I recently bought an Intel VROC (VROCSTANMOD) module here. It was shown as being in stock, which it was. It arrived as expected, brand new in a sealed antistatic bag. Intel sells these Intel-branded Virtual RAID on CPU "keys" (they're actually a small plug with a tiny circuit module integrated into it) for server motherboards. Various computer mfrs also sell them, branded variously as "HP" or "Lenovo" or such, and charges 2-3 times more for what turns out to be the identical key. Beach Audio had the lowest price, and has a decent return policy, so I though I'd take a chance and order it.
Shipping not the fastest, but free via USPS First Class service. No complaints!"
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2021-06-21
5/5
Great prices, fast shipment, no problems! - but not the greatest communication, I guess.
"Ordered some Reach floss not readily available elsewhere. Got a great price, $5 off coupon, fast FedEx Ground shipment. Paid with PayPal, and received PayPal email confirmation - but no other electronic communication at all - strange. The order was shipped on time. I sent Harmon an email asking if the order was shipped - no response. Odd. Then I called their toll-free phone number, and was transferred to someone on the other side of the planet, whose English was a bit difficult to understand. That's how I found out that the package was delivered! (I used the USPS Post Office to receive all of my shipments, as I have a PO Box for my business mail.) So, maybe a bit off in the technology department, but otherwise, another good experience with Harmon Discount. (I have ordered from them before...)"
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Merchant Member
2020-07-06
5/5
Amazing variety stock, good prices, lightning fast shipping!
"I needed an assortment of PVC pipe adapters and parts. The local big box store had some of these parts - at ridiculously inflated prices. Few online suppliers had them all - but Supply House did. Their ordering process is straightforward, and their shipping charges are very reasonable. Standard shipping got my order to me in 2 business days!"
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2018-06-28
5/5
Super customer service, fast free expedited shipping!
"I was looking for a pair of Giro biking shoes, and my local dealer had none in stock, and could not order the ones I wanted from Giro, either. Online, many places stocked only odd, super-small or enormous sizes, strange colors, etc. But I found the shoes I wanted on Dreamruns, in the right size and color, and given that they accepted PayPal for payment, decided to take a chance and order from them. I checked Dreamruns out, and saw that they are an independent sporting goods store in Mission Viejo, CA.
The order went through, and shortly thereafter, I received an email from their customer service folks, asking if the PayPal shipping address was correct, as PayPal somehow had omitted one line. I corrected it, and a couple hours later the shoes were shipped and I was sent a tracking number. 2 days later, the package arrived in perfect shape, exactly what I had ordered.
I tend to buy at the local bike stores whenever possible, but I'd certainly not hesitate to order from Dreamruns again! Their price for the Giro shoes was right on the mark as well, as low as any I could find on the Web."
2017-11-20
2/5
Unresponsive customer service and SLOW SLOW SLOW return system
"Was going to buy a pair of Ecco shoes on sale, and called Hautelook prior to buying, as the price was .03 under their $100 minimum purchase to qualify for free shipping. They agreed to the free shipping, and sent me an email to that effect - all well and good. It had to be in the form of a shipping "refund," as their online ordering system had no way to render the free shipping at .03 less than the minimum. Their own emails stated the refund would be "processed" in 3-5 days.
Of course, I got charged the shipping, and waited and waited - no refund. I responded to the emails from their customer service dept. - no responses at all to multiple emails from me. Finally, I was able to get someone on their chat line to provide the refund. OK.
The shoes were too large. I used Hautelook's provided system for return shipping at a fee of $6 - OK, reasonable. It took the package some 10 days to get back to them; tracking shows delivered. No refund yet. Went back to the chat line: 7 to 10 MORE days before refund is granted.
What a hassle! Back to Zappos for me. Customer service's lack of response to their own customers indicates they may have a larger problem somewhere. Not worth the bother to order from them again, at least for me."
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2017-11-07
5/5
Fast service, excellent products, great customer service!
"I needed some VESA conversion plates for a client - these plates are sometimes "unobtainium" when the most popular overseas manufacturer is out of stock. PI Manufacturing had them in stock (I verified by email first), and I needed them ASAP, payment by PayPal and shipped to my client. Ordered on a Thursday, client received on Monday. Reasonable Priority Mail shipping charges, very small order."
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2017-10-30
5/5
Great price, fast shipment, no problems!
"Bought a Light and Motion Urban 650 bike light from Western Bike Works, as they had a good price on this model from last year. It arrived in a timely manner (7 days - free UPS Ground shipping), and the item was exactly as described - brand new, sealed in original packaging. I wouldn't hesitate to buy from them again."
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5/5
No problems with order; professionally handled all the way
"I bought a Smith MIPS cycling helmet, as The House was the only vendor I could find that stocked my size and color preference. I did call them to confirm the helmet was in stock, before placing my order.
Free shipping: the box arrived a day ahead of schedule.
Problem: Smith helmet proved to be not adjustable enough to fit me well. After contacting the Smith Optics folks to confirm that the fit was just not going to work for me, I returned it unused to The House, per their online instructions.
Within a week or so of sending it back, The House refunded my credit card charge.
I would not hesitate to order from The House again!"
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2015-05-14
5/5
"Excellent supplier! I needed a very inexpensive couple of parts for an industrial timer. Global had them in stock, I paid by PayPal, and 2 days later, I had my order! Shipping was very inexpensive, and the parts came shipped in what seemed like a huge box with a lot of padding, given the very small size of the parts.
I'd order from Global again if I needed anything they had in stock! First-rate!"
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2015-04-06
5/5
"My first order from Blinq.com, based largely on ResellerRatings reviews.
I ordered a Dell laptop, listed as "Open Box/Like New," and when it arrived, just a few days later, on time, it turned out to be literally indistinguishable from a new machine. It had never been set up, and physically didn't have a mark or scratch on it. Battery performance is as-new, as it should be.
I saved about 25% over a new laptop, so it was a very good deal for me. Blinq sent shipment and tracking notices, and even emailed me a couple weeks later to make sure there were no problems/issues. This is the way to do business on the web!"
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2010-10-13
5/5
"I ordered some accessories for my Work Sharp 3000 sharpener. Tools Plus had the lowest prices, plus I found a link for a coupon for free shipping. I ordered the items online, (A little less than $30 worth) and quickly received a confirmation via email, and an hour later a shipping notification/tracking number for UPS. The package arrived 3 business days later! Can't beat that kind of service!"
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2008-09-12
5/5
"PurPlus is an excellent seller of software. All the software I have purchased from them is by Adobe. The software was described as full, non-academic, retail versions, and it all proved to be just that: 100% genuine, registered with Adobe no problems. Prices can't be beat, and customer service (I had a small issue with shipping methods - quickly and pleasantly resolved) is RESPONSIVE, intelligent, and easy to contact.
If you know the ins and outs of buying software, you'll be pleased in every way with PurPlus!"
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