Packers Jersey Store

3 reviews
1.67 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
ResellerRatings
Verified
1/5

2014-04-26

"Don't deal with this company. It's a fraud. They have several other websites and you can tell they're the same owners because the backgrounds on the sites are the same. Very little communication. I didn't know the order was coming from China because no where on their websites does it say that. I've reported them to the Green Bay Packers. After 2 weeks of not getting the jersey I ordered, I emailed them several times, no response until about the 4th email. Then they just sent something in broken English saying not to worry because it had been shipped. Finally, after 2 more weeks, I got it and it was the wrong size. Also it came in a baggie. They must be selling these things out of the trunk of their car. I emailed them back to tell them it was the wrong size and I wanted them to send a call tag to pick it up since they sent the wrong size. I got an email back 3 days later asking me if I could keep it and they would give me a discount. I answered back and tole told them it wouldn't fit anyone so no I didn't want to keep it. I haven't heard from them since. I marked it "return to sender" and sent another email and several more since then. No response. There is a phone number if you look closely but there is never any answer on it. Clearly this company is a fraud. DO NOT BUY FROM THEM!!!"

Pricing of products and services
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ResellerRatings
Verified
5/5

2012-01-14

"Was a little nervous when I saw my PayPal payment went to China but was glad I used Paypal. I received two e-mails which were confusing but the jest of it was that they were trying hard to establish this business. My package arrived on Christmas Eve, just as I ordered and it was free shipping! Was happy with the whole transaction and know they put the extra effort into getting it to me on time."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

ResellerRatings
Verified
1/5

2011-02-04

"I ordered a jersey from packersjerseystore.com June 23. I gave them my credit card number and as far as I could tell the order went through. I didn't get any confirmation for the order or payment. Two days later I emailed them just to confirm they had received payment. No reply. Two days after that I emailed again to say I was getting nervous about not hearing from them and asking them to acknowledge the order and the payment. No reply. Two more days later I told them I needed to hear something from them or I was going to have to assume they were scamming me. On the 29th I got an email with a tracking number and some broken English, but no acknowledgment of my three emails at all. I haven't received my purchase yet but it appears to be in the hands of Canada Post now so it should be fine. My main complaint is that for a week they completely ignored my order, my payment and three emails(all 3 sent from their "contact us" box on the web site. I won't do business with this company again because they won't communicate. Terrible customer service.

Feb 7 - My jersey arrived today in good condition. It is exactly as ordered and I am happy with it. I still have not received any acknowledgment of my three emails. This business has just simply refused to communicate with me.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A