- STORE REVIEWS
- PRODUCT REVIEWS
2011-02-04
1/5
"I ordered a jersey from packersjerseystore.com June 23. I gave them my credit card number and as far as I could tell the order went through. I didn't get any confirmation for the order or payment. Two days later I emailed them just to confirm they had received payment. No reply. Two days after that I emailed again to say I was getting nervous about not hearing from them and asking them to acknowledge the order and the payment. No reply. Two more days later I told them I needed to hear something from them or I was going to have to assume they were scamming me. On the 29th I got an email with a tracking number and some broken English, but no acknowledgment of my three emails at all. I haven't received my purchase yet but it appears to be in the hands of Canada Post now so it should be fine. My main complaint is that for a week they completely ignored my order, my payment and three emails(all 3 sent from their "contact us" box on the web site. I won't do business with this company again because they won't communicate. Terrible customer service.
Feb 7 - My jersey arrived today in good condition. It is exactly as ordered and I am happy with it. I still have not received any acknowledgment of my three emails. This business has just simply refused to communicate with me."
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