"Hands down the best supplier out there. Great customer service, product selection and pricing. I've been a customer for almost 20 years and will continue to give them my business in the future."
"Super fast shipping! Everything I need in one place. ❤️❤️❤️"
"I like purchasing from Painful Pleasures. They have a very large selection of products. They really have your needs covered. Customer service is very helpful and attentive. Fast shipping!"
"I’ve been ordering from Painful Pleasures since 2014 and will continue to do so. They offer a vast array of tat supplies- just about anything you need- at competitive prices. Customer service is great, packaging is safe and secure, and they expedite orders quickly! They often offer promotional deals that help out financially. Keep up the great job!"
"Total scam, I ordered about $100 worth of items from the beginning of December and I still haven’t received it. The customer support is horrid. Here’s evidence.
I contacted them about the shipping and this is what they said:
It looks like your order definitely should have arrived by now. Unfortunately, since it doesn't look like you had purchased insurance on your order and we cannot put traces through with USPS First Class, there is nothing more we can do on our end. I apologize for any inconvenience this has caused.
I responded , but did not get a reply:
Wow.. that is so disappointing, I was really hoping that you guys would have the decency to figure something out considering that I am a customer who supported your business. I feel lied to and scammed. If there is anything I can do on my behalf to receive the package (if there even is one..) please let me know.
By the looks of it, I don’t think I will be getting my items... "
"Painful Pleasures falsely advertises their jewelry is implant grade, they offer no certifications and use unsafe grades of stainless steel and titanium. Several pieces of jewelry I bought from them rusted after I boiled them in water for 10 minutes, my certified implant grade jewelry from other companies does not rust when cleaned the same way. Their custom jewelry is also made from low grade metal by a sketchy company called "unbreakablejewelry", which is also part of the Painful Pleasures company. Stay away from this terrible company and keep low grade metals out of your body, lots of other quality body jewelry companies that offer certifications and proof their jewelry is made out of genuine implant grade stainless steel and titanium. This company should be shut down by the FDA for selling jewelry made out of low grade, rust prone metals. "
"I received the wrong items and Painful Pleasures customer service would not send me the correct items. They encouraged me to go ahead and place another order to get the items I ordered in the first place"
"I used to buy all my piercing equipment and jewelry. But my last few orders have been messed up, some missing items, some coming with jewelry that is missing the gem stones in them, and the one that has sent me over the edge is that I ordered an ear stretching kit in black, well it is actually black, white, blue, and clear, not all black and the "pairs of tapers" are different sizes. When I have reached out to try and sort these things out, they have not helped me. I would no longer recommend them & will be now looking for other suppliers. "
"I've been buying from this site for several years now. While their stock is great, my orders have often been wrong... It happened this time as well. It was just one small barbell ball that was missing, but this has happened before and I'm kind of tired of them messing up the orders so often. Be prepared for this if you order from them. "
"After years of GREAT buying experiences, we received a very bad shipment of AB nose screws. At least 25% of them have had the jewels fall out within days. We've had to replace these free of charge. According to other reviews left, we're not the only ones who have had issues with the nose screws. Because of those reviews saying they've been asked for photos, etc., we didn't even bother contacting PP. Very disappointed with this purchase."
"our shop goes to pp for most of our piercing and tattoo needs solid constumer service, great products and prices, and fast turn around."
"I've ordered lots of different body jewlery from Painful Pleasures over the years and still use all of it. They have lots of variety and everything has always been high quality. Fast shipping and the jelwery measurements cars they send with each order is super helpful! I still use it everytime I order something from them."
"Absolutely love how many products were interchangable and customizable. Great quality for the price too!"
"High-quality jewelry with easy service and quick shipping. Excellent for a busy piercing studio like mine."
"Always fast shipping to NC. Best shipping prices too. Will always use this great company"