ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2011-12-14

"They had very fast shipping. Product looks great, can't wait for my husband to open them at Christmas. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-14

"I was charged twice on my visa but when I called customer service it was fixed right away... Overall I had a great experience with my order..... I love the pajamas and will be back soon for some more.. Thank you Pajamacity!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-14

"I placed my order on line and received my items within a couple of days. I am very satisfied with the service I experienced and would definitely order from pajamacity again and would recommend it to my friends."


3/5

2011-12-13

"After just speaking with Gary Customer Service Manager i must say i have a completely different outlook on Pajamacity, he bent over backwards to ensure my first bad experience with this customer waswiped away. must stay he is an awesome and cares about his job and how customer leave happy with their experience with this company. Gary congrats on a job well done... Merry Christmas
12/20/11 - left msg had my husband call michael for tracking number and confirmation that shipment had left and have had no reply to date. I went from being very upset to ecstatic with Gary to dissapointed that he hasn't kept up his end of the conversation. if by 12/23/11 I have not received shipment or heard from Gary i will be changing my review.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-13

"Great. I got my order in plenty of time! thanx"


5/5

2011-12-13

"Our experience with Pajama City was great! The order came in a very timely manner and our son loved the footie PJ's!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-13

"My ordering experience was very easy. The product arrived in a reasonable time frame and in excellant condition. Product is exactly as pictured and described on the website. Thank you
"


4/5

2011-12-13

"Pretty good. The products look just like on the website. I'll know better whether I chose the right sizes after Christmas. Prices seemed a little steep. I would have appreciated a selection of onesies made of stretch fabrics ie: velour, stretch terry, stretch fleece. They wouldn't need to be so large to be comfortable if they stretched. "


5/5

2011-12-12

"Great web site! Quick delivery and the
product is exactly as advertised. I would order
From this company again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-12

"All went well. It took about a week and a half to arrive. I live in BC. The PJ's look well made - didn't try them on as they are a gift. "


5/5

2011-12-12

"Online shopping experience was easy breeze. My order came to me in the expected time frame that I paid for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-12

"Very fast service...the cupcake PJ's we ordered for my daughter's Xmas present look awesome if somewhat large...although should fit...hopefully we will have the same great service if my daughter has to get a smaller size. Would definetely shop here again!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-12

"great product and very quick delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-11

"Awesome!! I love these pyjamas, soooo cute! VERY fast shipping to Canada too, about 1 week! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-12-11

"We ordered a pair of onsies for our grown daughter. I immediately called the company and requested my order to be changed to a smaller size. I received confirmation of the size change in the shipping notice. The package arrived this week and the pj's are the wrong size. This was a Christmas gift and we are left without them as with shipping times, a new pair would not make it in time for Chirstmas. The sizing are HUGE on these onsies. You can not go by the size chart at all."