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Return/Replacement policy:
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Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-05-20

"I enjoyed seeing how happy my daughters were to be going to this store. They really like the clothes here."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-05-20

"I had not been to Palais Royal in a few years. The last time was not very pleasant. The store has definitely improved!!"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-05-17

"Great, this survey is too long."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-05-16

"La tienda en general es excelente ! Buen trato siempre , encuentras todo lo que buscas fácilmente, sin duda siempre vuelvo "


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-05-13

"Karen is GREAT! She is the manager at the Meyerland store and is very personable, caring and made my visit a pleasant experience!"


Rep reply posted 2018-05-14
A rep from Palais Royal, Houston, TX, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Houston, TX Shopper
Verified
4/5

2018-05-08

"Good experience, nice store, but limited variety in comparison to other locations."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-05-06

"Para mi siempre tengo una buena experiencia al ir a Palais royal me gusta ir y por lo general siempre compro algo"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-04-29

"I have always enjoyed shopping at the Meyerland Plaza Palais Royal store. I have done so for over 20 years. After Harvey getting to places was limited. I have always found Palais Royal stores, policy, and its associates obliging, courteous and always willing to help in suggestions or finding one a better price. Thank you Palais Royal..my store for all seasons!!"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-04-24

"I had a good experience shopping at Palais Royal. I found what I wanted at a good price."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-04-13

"I always have excellent experience with Stage for shop online and in person."


Rep reply posted 2018-04-13
A rep from Palais Royal, Houston, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-04-12

"Great employees. Deonca is wonderful!"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-03-23

"I have always enjoyed shopping at the Meyerland Palais Royal in Houston. My very first credit card was a Palais Royal credit card given to me as a teen from my parents."


Verified Palais Royal, Houston, TX Shopper
Verified
1/5

2018-03-22

"The last time I will buy anything from a Stage store. The stores have really went down hill and decrease especially in customer service. I would rather save my money than get a headache dealing with this store. As an old employee, I’m disappointed for the store. I will be telling all my family and friends about my experience with hopes they don’t have to step in to a stage stores in their lives. We used to shop here all the time. Needless to say I won’t be needing my store credit card from here no more. The uncomfortable feeling I felt while shopping was horrific- I hope no one has to go through what we through as to being stared from a distance by employees from a distance while they laugh and giggled at us for no apparent reason. Even when we went to check out- we were sent to multiple registers before we could check out because every employee was too busy for their paying customers. I shredded a tear as I left the store that evening, knowing it was my last time in that store."


Rep reply posted 2018-03-22
A rep from Palais Royal, Houston, TX, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-03-19

"It makes me want to come back even more."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-03-17

"I love going to this store it has so many different items to look at and before you know it you could spend hours looking. Whenever I go to purchase something I always end up buying more than I had planned."


Rep reply posted 2018-03-19
A rep from Palais Royal, Houston, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”