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Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-05-20

"The experience was good to shop and browse for myself and others before Mother’s Day"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-05-19

"My overall was good. The only thing I would recommend is that this particular store provide more dressy clothing."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-04-15

"The only thing I did not like was when your store manager was rude to a homeless lady. She had her money and ju st wanted to buy a large bag."


Verified Palais Royal, Houston, TX Shopper
Verified
4/5

2018-04-01

"Had a great experience..there is always a sale of some sort going on and the associates make sure you know it..."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-04-01

"Very productive visit. I was able to find everything I needed at a very reasonable price due to the currentsale the store was having and the use of coupons the store offered."


Rep reply posted 2018-04-02
A rep from Palais Royal, Houston, TX, StageAM, has responded:

“ Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-03-28

"It was great, I love shopping at this location. From the management on down they are all very helpful and friendly. They always make me feel at home."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-02-20

"great like shopping at Palais Royal"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-02-11

"My experience was a good one"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-01-18

"Excelente encontre Buenos descuentos en ropa."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2018-01-17

"I was a good experience I found what I was looking for and return some shoes that didn't fit."


Verified Palais Royal, Houston, TX Shopper
Verified
3/5

2018-01-06

"When I presented my item at checkout and the associate totaled it at 10.81. I then gave her the 10.00 thank you card that received in the mail and was told that I could not use it because the item had to cost 10.00 initially.I then had to find another item to purchase to be eligible for the card discount.The item was 9.99 come on now for l cent I had To go through this much hassle.I don't think this is fair."


Rep reply posted 2018-01-08
A rep from Palais Royal, Houston, TX, rbSTAGE, has responded:

“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We look forward to working with you so you’ll be comfortable shopping with us again. ”


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-12-08

"speedy, helpful, dedication, friendly and great bargins"


Verified Palais Royal, Houston, TX Shopper
Verified
4/5

2017-11-27

"The *coupons, discounts, and sales keep me coming back although I no longer have a Palais R. credit card."


Verified Palais Royal, Houston, TX Shopper
Verified
4/5

2017-11-26

"I appreciate the discounts and coupons I am given when I make purchases."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-10-31

"Very excellent the worker's are always helpful and friendly"