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5/5

2019-10-22

Amazing

"Customer service was a amazing. Due to it being the last day this young lady was quick to check out. She had people in and out, in a timely manner. And very helpful. I'm so sadden that this location is closed now but I applaud the patience this young lady Liz had!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2019-09-09

"I will be sad the Westheimer store is closing."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2019-09-09

"Overall it was a good experience"


Verified Palais Royal, Houston, TX Shopper
Verified
2/5

2019-09-09

"Closing stores were 40% off while other stores had 50-60% off. Then sign says all 60%-80% but when I bought only got 50% or less on some items but associate couldn't say why or care to understand."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2019-09-09

"BUSY CHECKOUT BUT FRIENDLY RICHARD ASSOCIATE/I AM SAD/SORRY STORE WAS CLOSING"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2019-09-09

"It was awesome had fun and was comfortable"


Verified Palais Royal, Houston, TX Shopper
Verified
1/5

2019-09-09

"Horrible. Always has been. I just went in becuse store is closing and it was horrible."


Verified Palais Royal, Houston, TX Shopper
Verified
4/5

2019-08-10

"This is a store that's closing and offered wide variety of items"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2019-08-01

"professional and gratitude"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2019-07-14

"Generally I purchased the item I wanted but feel I paid the incorrect price"


Verified Palais Royal, Houston, TX Shopper
Verified
4/5

2019-07-13

"I liked it, associates were very polite and willing to help. Very patient with me as I made my shopping decisions. A plus... I found what I was looking for, for months :) Great saving deal!"


Verified Palais Royal, Houston, TX Shopper
Verified
3/5

2019-07-07

"I have shopped at this store ever since it opened, and I don't remember when that was - but they are soon going to close and I am sorry about that because I have purchased many articles of clothing for my husband and as gifts for family members. Before the styles went crazy, I used to buy clothing for myself there, and some of it is still in my closet."


Verified Palais Royal, Houston, TX Shopper
Verified
4/5

2019-06-07

"I was surprised that this store is closing. I called several stores closer to my location and none of them are closing. I needed new Levi's and browsed the shoe department. I was limited on time but plan to return this weekend and look around some more"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2019-05-29

"it was great but im sad to say my store is closeing"


Verified Palais Royal, Houston, TX Shopper
Verified
2/5

2019-05-09

"I was shocked-I've been shopping at this store for 20+ yrs. What's going on with it? The sandals I wanted were no where to be found-after careful looking I found the sandal I was looking for but not the other one. I decided to look in the similar box and found that it had 3 shoes in it-it was the other shoe I was looking for. As I said it looked like a tornado hit the store. how come you had empty perfume bottles on the counter? there were accessories on tables that shouldn't have been there. you need housekeepers in that store"