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Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-12-31

"employees are very helpful"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-12-23

"Me gusto mucho lo que compre es lo que andaba buscando y a un buen precio"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-12-11

"I truly enjoy shopping at Palais Royal Stores, and have done so for many years (over 25 years)"


Verified Palais Royal, Houston, TX Shopper
Verified
3/5

2017-12-06

"Sales team need to be retrained and thoroughly informed of all policies. Need more cashiers. Clerks seem to be bothered when you ask for help. Not friendly."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-12-06

"I HAVE ALWAYS LOVED PALAIS ROYAL. YOUR STYLES IS PERFECT FOR MY TASTES."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-12-04

"My experience with Stage was good and the associates was both helpful and friendly."


Verified Palais Royal, Houston, TX Shopper
Verified
1/5

2017-12-03

"Stage in general is fine. Westheimer location manager was rude and would not honor sale signs. If she is management material, I am Princess Di reincarnated!"


Rep reply posted 2017-12-07
A rep from Palais Royal, Houston, TX, rbSTAGE, has responded:

“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-12-02

"Heavy set Hispanic male wasn't helpful AT ALL"


Verified Palais Royal, Houston, TX Shopper
Verified
4/5

2017-12-01

"I really this store, but I don't like having to wait for check out. Need more cashiers."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-11-27

"Relaxing and fun shopping place"


Verified Palais Royal, Houston, TX Shopper
Verified
3/5

2017-11-24

"Great store promo coupons and clearance deal discounts!"


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-11-20

"It was quite wonderful and very relaxing."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-11-20

"Most of the associates were friendly but there were a few that did not speak and the person that checked me out was very very rude unhappy and unfriendly"


Rep reply posted 2017-11-21
A rep from Palais Royal, Houston, TX, rbSTAGE, has responded:

“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-11-11

"I like the convenience of this location. My main complaint is that you always have plenty of tops but a poor selection of different colored pants that can been worn for work."


Verified Palais Royal, Houston, TX Shopper
Verified
5/5

2017-11-05

"I like the selection of items and the name brands also the discounts online"