"I actually shopped ay Palais Royal. They are AWESOME!!!"
"I had a very good experiencing shopping at Palau’s Royal. There was a nice selection of casual clothes available at the store."
"A previous visit to Palais Royal was a horrible experience. The manager was nonchalant and unprofessional when presented with a concern that I had. He offered no apology and just stared at me, as if he were daydreaming. This is unacceptable behavior for this store brand. I visited the store next door to this store and upon entrance to the store, customers are greeted...every time. Palais Royal should look at the business models of other stores and evaluate how to progress in the future."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I LOVE TO SHOP AND SEE NEW MERCHANDISE AT PALAIS ROYAL/ALWAYS HAVE/ALWAYS WILL!!"
"I HAVE BEEN A PALAIS ROYAL SHOPPER FOR MANY YEARS.THE CLOTHING SELECTION IS MORE TOWARD THE YOUNGER GENERATION, BUT YOU STILL HAVE ITEMS FOR MY TASTE."
"My overall experience in the store was amazing as always."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"employees always helpful and friendly. Store is very organized and clean."
"My general experience was awesome"
"I like this chain of stores but in recent time I feel for my boys the variety has decreased and I shop not for them than myself."
"Experience was great, but I am not happy that I was told that petites are being discontinued"
"It was Sunday after Church it was a great pass time. Store was clean, very spaced , great sales."
"It was very good. I really like Barbara and prefer her to ring my sale. She is top notch."
"My experience was well worth the visit. Everyone was so helpful and friendly. I was impressed when I over heard the manager speaking to one of the associate. He was very respectful and friendly. Things were so easy to find. I bought three birthday gifts, a Texan blanket and a dress for me. With the coupons and advice from the associate I spent 34.00 dollars and some change. WOW! What a saving!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Nice shopping trip. Great employees and great prices."
"I like the small store experience. It is easier to shop thatway."
A rep from Palais Royal, Houston, TX, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”