"The store carries so many great items and the associates are outstanding"
"I RECEIVED A BONUS AFTER A PURCHASE MADE A WEEK AGO. IT BROUGHT ME BACK, AND OF COURSE, I GOT MORE THAN WHAT I WENT IN FOR."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"ONE OF YOUR QUESTIONS WAS AN EMPLOYEE HELPING ME THE ENTIRE TIME I WAS SHOPPING. I DO NOT LIKE ANYONE STANDING OVER ME WHEN I SHOP, BUT IT I NEED A QUESTION ANSWERED, THE EMPLOYEE IS CLOSE ENOUGH THAT I DO NOT HAVE TO HUNT THEM DOWN."
"I HAVE BEEN A PALAIS ROYAL SHOPPER FOR MANY YEARS, AND AS LONG AS THEIR PRODUCT MEET MY STANDARDS, THEN I WILL CONTINUE TO SHOP THERE."
"THIS TRIP WAS SO SURPRISING. I DID NOT KNOW OF THE 9.99 ITEMS BEFORE I GOT THERE. I BOUGHT 4 PAIRS OF BOOTS FOR $40. THERE IS ONLY ONE DISAPPOINTMENT. I CANNOT STAND THE SKINNEY LEG PANTS. THERE WAS NOT A GOOD SELECTION OF PANTS WITH NORMAL LEGS, BUT I WAS ABLE TO PURCHASE 2 PAIR. I CAN'T WAIT UNTIL THIS FAD GOES AWAY."
"Great, couldn't be any better."
"My overall exprience was fine, however, the blouses I purchased are still wrinkled even after following the washing instructions, I will be returning them. Very dissapointed!"
"Sales persons are not pushy but are available when I need them"
"I received a 10$ coupon for being amongst the first 50 customers. They were also doing Buy one clearance item get 2 free. I purchased some great tops for a really good price. A very successful shopping experience."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Always great prices and quality products"
"I will not darken your door again"
“We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”
"Loved the doorbuster sales..."
"It would have been helpful if an associate had been available on the sales floor to help me find what I needed. No one was around."
"Clothes were well organized by sizes which makes shopping enjoyable."
"I usually can always find something I like or need. Palais is my go to store!"
A rep from Palais Royal, Katy, TX, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”