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Return/Replacement policy:
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Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-08-03

"I LOVE PALAIS ROYAL. I HAVE BEEN A SHOPPER OF WELL OVER 30 YEARS. MY MOTHER WAS A PALAIS ROYAL SHOPPER, AND IF SHE WAS LIVING, SHE WOULD BE 93 YEARS OLD. ALL YOUR EMPLOYEES ARE ALL FRIENDLY AND ACCOMMODATING, HOWEVER, THERE ARE NEVER ENOUGH TO GO AROUND. THE CHECKOUT LINES ARE ALWAYS MOSTLY LONG AND THERE ARE NEVER ENOUGH EMPLOYEES TO TRULY SPEND TIME WITH THE CUSTOMER. IN MY OPINION, THEY ARE OVERWORKED AND YOU SHOULD HAVE MORE EMPLOYEES IN YOUR STORES DURING THE HEIGHT OF SHOPPING DAYS AND TIMES."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-08-02

"A good shopping experience."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-07-31

"Fun shopping at palais Royal. I always wind up with more that I went for."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-07-17

"I LOVE TO PURCHASE QUALITY ITEMS AT AN EXCELLENT PRICE, IS THE MAIN REASON I SHOP AT PALAIS ROYAL. EVERY OPPORTUNITY I FILL OUT YOUR SURVEYS. ITEM 46 IS NOT A “YES” or “NO” QUESTION, A “IT DOES NOT MATTER” SHOULD ALSO BE AN OPTION WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS, AND IT’S NOT LIKELY YOU WILL SHOW UP AT MY FRONT DOOR, SO I TYPE IN MY P O BOX ANYWAY. ALL YOU REALLY NEED IS A MAILING ADDRESS, RIGHT ?!?!? I SEND PACKAGES TO THIS P O BOX JUST IN CASE YOU WANTED TO MAIL ME A GIFT !?!"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-07-17

"I LOVE PALAIS ROYAL. I HAVE BEEN A SHOPPER OF WELL OVER 30 YEARS. MY MOTHER WAS A PALAIS ROYAL SHOPPER, AND IF SHE WAS LIVING, SHE WOULD BE 93 YEARS OLD. ALL YOUR EMPLOYEES ARE ALL FRIENDLY AND ACCOMMODATING, HOWEVER, THERE ARE NEVER ENOUGH TO GO AROUND. THE CHECKOUT LINES ARE ALWAYS MOSTLY LONG AND THERE ARE NEVER ENOUGH EMPLOYEES TO TRULY SPEND TIME WITH THE CUSTOMER. IN MY OPINION, THEY ARE OVERWORKED AND YOU SHOULD HAVE MORE EMPLOYEES IN YOUR STORES DURING THE HEIGHT OF SHOPPING DAYS AND TIMES."


Rep reply posted 2019-07-19
A rep from Palais Royal, Katy, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-07-17

"AS LONG AS YOU KEEP THE COUPONS COMING, I WILL COME TO THE STORE. IT IS HARD FOR ME TO ALLOW A COUPON TO EXPIRE, AND I PURCHASE REALLY GOOD BUYS AT PALAIS ROYAL. I ALWAYS FILL OUR THE SURVEYS. WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS, AND BESIDES, I ALWAYS HAVE PACKAGES SENT TO MY P O BOX. THEY HAVE OPTIONS TO RECEIVE LARGE PACKAGES."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-07-13

"The Palais Royal store that I shop at is very well organized, very clean and well taken care of. I will not shop at a store that is messy and looks dirty. I will walk out immediately and never return. I can not say that about the Katy store.The staff is very helpful and very polite. I have never had a bad experience while shopping. Even if I did not find the exact item that I was looking for, the staff were always willing to help me with either ordering it for me or letting me know what other store had the item in stock."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-07-03

"i have a good experience when shopping at Palais Royal."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-06-30

"Please tell your staff to stop aggressively pushing the store credit card at check out. I had to say no 4 times."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-06-20

"Muy agradable tienen buenas marcas , muchos especiales y el personal muy amable"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-06-16

"I LOVE PALAIS ROYAL. I HAVE BEEN A SHOPPER OF WELL OVER 30 YEARS. MY MOTHER WAS A PALAIS ROYAL SHOPPER, AND IF SHE WAS LIVING, SHE WOULD BE 93 YEARS OLD. ALL YOUR EMPLOYEES ARE ALL FRIENDLY AND ACCOMMODATING, HOWEVER, THERE ARE NEVER ENOUGH TO GO AROUND. THE CHECKOUT LINES ARE ALWAYS MOSTLY LONG AND THERE ARE NEVER ENOUGH EMPLOYEES TO TRULY SPEND TIME WITH THE CUSTOMER. IN MY OPINION, THEY ARE OVERWORKED AND YOU SHOULD HAVE MORE EMPLOYEES IN YOUR STORES DURING THE HEIGHT OF SHOPPING DAYS AND TIMES."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-06-16

"AS LONG AS YOU KEEP THE COUPONS COMING, I WILL COME TO THE STORE. IT IS HARD FOR ME TO ALLOW A COUPON TO EXPIRE, AND I PURCHASE REALLY GOOD BUYS AT PALAIS ROYAL. I ALWAYS FILL OUR THE SURVEYS. WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS, AND BESIDES, I ALWAYS HAVE PACKAGES SENT TO MY P O BOX. THEY HAVE OPTIONS TO RECEIVE LARGE PACKAGES."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-06-03

"I always have a good experience shopping at Palais Royal."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-06-01

"It was a good shoppong experience."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-05-31

"It was a good visit as usual"