ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-02-07

"I LOVE TO PURCHASE QUALITY ITEMS AT AN EXCELLENT PRICE, IS THE MAIN REASON I SHOP AT PALAIS ROYAL. EVERY OPPORTUNITY I FILL OUT YOUR SURVEYS. ITEM 46 IS NOT A “YES” or “NO” QUESTION, A “IT DOES NOT MATTER” SHOULD ALSO BE AN OPTION WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS, SO I TYPE IN MY P O BOX ANYWAY."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-02-06

"Great store with quality merchandise at reasonable prices. It often offers very good sale items. My store has very friendly, helpful associates."


Rep reply posted 2019-02-07
A rep from Palais Royal, Katy, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-27

"Keep striving for excellence"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-26

"I LOVE TO PURCHASE QUALITY ITEMS AT AN EXCELLENT PRICE, IS THE MAIN REASON I SHOP AT PALAIS ROYAL. ITEM 46 IS NOT A “YES” or “NO” QUESTION, A “IT DOES NOT MATTER” SHOULD ALSO BE AN OPTION. I FILL EVERY SURVEY OFFERED FOR PALAIS ROYAL, SO WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS, SO I TYPE IN MY P O BOX ANYWAY."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-25

"Always a great experience!"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-25

"I LOVE Palais Royal! I find the brands my kids want and clothes that I want all in one place!"


1/5

2019-01-18

Bait and switch

"I was given a gift certificate for 50.00. I have tried theee times to purchase items. Each time the cashier states the sale is no longer available. The sign is above the product. Or the item is marked on the tag "

Detailed Review Benchmark + -
Pricing of products and services

Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-08

"This particular store has the most helpful and friendly staff ever. It has been awhile since i had recieved that amount of customer service. Allison was very informative about the Thred Up selection, that i have fallen in love with. I made a prior purchase with Kelsei and she was amazing as well."


Rep reply posted 2019-01-08
A rep from Palais Royal, Katy, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-08

"Customer service is amazing. The organization of the store is great for customers who do not like to shop in a messy environment. The checkout line is fast and the employees are friendly and helpful."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-06

"I LOVE TO PURCHASE QUALITY ITEMS AT AN EXCELLENT PRICE, IS THE MAIN REASON I SHOP AT PALAIS ROYAL. ITEM 46 IS NOT A “YES” or “NO” QUESTION, A “IT DOES NOT MATTER” SHOULD ALSO BE AN OPTION. I FILL EVERY SURVEY OFFERED FOR PALAIS ROYAL, SO WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-03

"Sowjanya was very helpful you need somebody like her. Thumbs up for her. I am happy with my purchase its rare associates really care about customer."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2018-12-27

"This store has carts The other store in Katy does not, therefore I will not shop there"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2018-12-27

"I love to shop in this store because this store has unique collection and variety of brands at lowest prices."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2018-12-21

"AS LONG AS YOU KEEP THE COUPONS COMING, I WILL COME TO THE STORE. IT IS HARD FOR ME TO ALLOW A COUPON TO EXPIRE, AND I PURCHASE REALLY GOOD BUYS AT PALAIS ROYAL. WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2018-12-19

"i was very impressed and satisfied."