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Customer service:
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Verified Palais Royal, Missouri City, TX Shopper
Verified
4/5

2018-07-01

"Clean, well organize store. Appreciate free ship-to-store. Good sales and coupons."


Verified Palais Royal, Missouri City, TX Shopper
Verified
5/5

2018-06-24

"I love this store its fun to shop there!"


Verified Palais Royal, Missouri City, TX Shopper
Verified
5/5

2018-06-24

"This time better than last time, last visit the associate did everything but wait on me. I had to wait until she did unnecessary stuff."


Verified Palais Royal, Missouri City, TX Shopper
Verified
5/5

2018-06-18

"I love the coupons. Products are great. Stores are always clean."


Verified Palais Royal, Missouri City, TX Shopper
Verified
2/5

2018-06-18

"I originally went to the Meyerland store the shoes I wanted was not in stock so the associate gave me Missouri City as the closest store with shoes I wanted she did not call but said it was in the system, I drove all the way to Missouri City store and it was not there either then after finding other shoes on display I wanted to purchase I could not find them and the associate disappeared"


Rep reply posted 2018-06-18
A rep from Palais Royal, Missouri Ci, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”


Verified Palais Royal, Missouri City, TX Shopper
Verified
3/5

2018-06-16

"I had a bad shopping experience today. I picked out some shoes that were in the middle of a row that was marked 60% off at both ends of the row and above the middle of the row. The cashier said that the shoes were not on sale because the price tag ended in 98. Those shoes should not have been on that row! As a consumer I should not have to read fine print when I am shopping. The word selective should never be on a sale sign.I am very disappointed with Stage Stores for using deceptive merchandising practices. Especially when CEO Michael L Glazer receives over 3 million dollars in compensation annually. I bought the shoes because they were perfect but I was so upset I had to go home and eat some comfort food!"


Rep reply posted 2018-06-18
A rep from Palais Royal, Missouri Ci, StageAM, has responded:

“ Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”


Verified Palais Royal, Missouri City, TX Shopper
Verified
5/5

2018-06-13

"The dressing room was hot...hard to try on clothes while sweating.....still bought too much, anyway!!"


Verified Palais Royal, Missouri City, TX Shopper
Verified
4/5

2018-06-11

"i wish you carry more product in petite size mostly in pants and in different colours"


Verified Palais Royal, Missouri City, TX Shopper
Verified
5/5

2018-06-09

"Very satisfying and productive."


Verified Palais Royal, Missouri City, TX Shopper
Verified
4/5

2018-05-30

"Good experience. Most of the time I leave with a purchase."


Verified Palais Royal, Missouri City, TX Shopper
Verified
4/5

2018-05-20

"I cant find much selection in petite sizes"


Verified Palais Royal, Missouri City, TX Shopper
Verified
5/5

2018-05-15

"Great! Customer service was fantastic! Things are clearly marked!"


Verified Palais Royal, Missouri City, TX Shopper
Verified
5/5

2018-05-15

"Always clean, the employees are always nice. The lady that helped us yesterday was awesome, patient, friendly!"


Verified Palais Royal, Missouri City, TX Shopper
Verified
5/5

2018-05-15

"Great deals weekly even daily sometimes! Love the reward program"


Verified Palais Royal, Missouri City, TX Shopper
Verified
1/5

2018-05-15

"The associate who helped me not friendly at all. He did not thank me or welcomed me back"


Rep reply posted 2018-05-15
A rep from Palais Royal, Missouri Ci, StageAM, has responded:

“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”