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Customer service:
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Return/Replacement policy:
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Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2019-01-10

"Jessica (assoc #002390180 was the nicest person! Didn’t have to wait in line, paid my bill, checked out my merchandise, thanked me, asked me to come back again & I was out the door smiling! Love shopping there!"


Rep reply posted 2019-01-10
A rep from Palais Royal, Seabrook, T, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-12-30

"Great service, Jessica was super nice."


Verified Palais Royal, Seabrook, TX Shopper
Verified
1/5

2018-12-22

"Employee Ida at the Seabrook Tx store was very poorly trained. She seemed very confused even with customers in front of us completing the sale. She short changed us by $3 and tried calling the manager on the intercom for help but she couldnt figure out how to use it and kept asking us if we could here her. She miscounted the money a third time back to us and couldnt remember anything from one moment to the next. Was rude to the customers in front of us when they asked her a question and simply stated I have questions I have to ask to complete the sale before I can take your coupon. Overall very rude and incompetent. Spent 20 minutes in line with only 2 people in front of us."


Rep reply posted 2018-12-24
A rep from Palais Royal, Seabrook, T, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Palais Royal, Seabrook, TX Shopper
Verified
3/5

2018-11-09

"have petites and have computers fixed for check out faster"


Verified Palais Royal, Seabrook, TX Shopper
Verified
1/5

2018-11-09

"There were only two clerks and both were **** with customers and their coupons. Had to wait at least 30 minutes."


Rep reply posted 2018-11-09
A rep from Palais Royal, Seabrook, T, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-11-09

"This store is conveniently located with helpful staff. It is the only store selling good quality clothes in the area with easy access and plenty of parking available,"


Rep reply posted 2018-11-09
A rep from Palais Royal, Seabrook, T, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-10-18

"I always look forward to shopping at my local Palais Royal."


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-10-15

"I Love shopping at this store, the manager Maria always greet me with a smile."


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-07-27

"Young sales associate was extremely friendly and helpful."


Verified Palais Royal, Seabrook, TX Shopper
Verified
3/5

2018-07-10

"The first associate who helped me was new. She was very sweet and friendly. She had not been trained to process returns and online purchases. I didn't mind that at all. Another associate came to help. For the second time in a week, she starts out being very unfriendly. By the end of the transaction, she is very nice. Wish it would start that way."


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-07-06

"This store has very helpful and caring associates there to help but in no way intrusively. The products available are of good quality. Designer names for reasonable prices. Discounts are available on the website."


Rep reply posted 2018-07-10
A rep from Palais Royal, Seabrook, T, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-07-01

"My experience is the same! I’m never disappointed with these stores. I go for quality name brands at great prices. It’s how I was able to raise/clothe 4 kids and now I repeat the experience for my grandchildren "


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-06-26

"Great experience and convenient, plenty of room to move freely throughout the store, didn't feel the need to rush to get what I needed."


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-06-22

"I love Stage stores. Love the coupons, & sales. Stores are neat, clean & pretty. Getting better styles, but needs more classy but **** clothes that are not only for skinny people."


Verified Palais Royal, Seabrook, TX Shopper
Verified
5/5

2018-06-18

"Very friendly, well-stocked and always clean."


Rep reply posted 2018-06-18
A rep from Palais Royal, Seabrook, T, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”