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Return/Replacement policy:
0.00/5

Verified
5/5

2015-05-04

"Very good sales department and support"


Verified
5/5

2015-05-04

"Hello, I am very satisfied with shopping on this site. All my purchases met the description of sellers and always arrived on time. shop by Pandawill!"


Verified
5/5

2015-05-03

"I am satisfied with past cooperation! Great score for a live chat so nice!"


Verified
5/5

2015-05-03

"Very good seller and fast shipping. I recommended this store to my friends a family menbers.
"


Verified
1/5

2015-05-03

"I orderd anOnda tablet v989.It was only on this store available-as i disvovered later only on the site was availble-in all other chinese stores was out of stock.They had the newer edition the v989air which is cheaper 30-50$(depents the store)and has some differences with the v989.No hdmi port,worse camera,smaller battery.
Looked strange to me that between all these chinese stores inclunding the onda store the v989 was out of stock and only in pandawill appears for selling,but i did the mistake and ordered it.They send me the form,was clearly written the type and the details of the tablet and their code for this tablet at their site SKU 58380 and i made the payment.
Passed about 2 weeks without have any tracking number,just that the order was processed.
I had live chat and she told me that they are waiting delivery from the factory and soon they'll send it.
Trully after some days i saw the tracking number and on 3 weeks i had the tablet,the case and the sd card on my hands.
Checking it i noticed there is no hdmi port it was the air.
I sent email to them and their answer was that i ordered the air and next time to be carefull what i order
Meanwhile they had change on the site the code,now the SKU58380 was for te air with price fo he v989!!
I send them back their order form from my email.It was clearly the item the code and the price.
New email from them asking apologise and offer a 15$ coupon????
They are not proffecionals just cheap crooks,avoid them in any case.There are many serious online stores in China
"

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Verified
4/5

2015-05-02

"Well this survey request is too early so I do not know whether the purchase from Pandawill is going to turn out OK or whether I will be disappointed as the Item is a special offer pre-order and the item will not be in stock until mid to end of May"


Verified
1/5

2015-05-02

"The product I ordered said "in stock". But really it wasn't, and had to wait too long for them to send it. I cancelled my order and found another reseller.

Update: added order #
"

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Verified
5/5

2015-05-01

"XIAOMI Redmi 2 Smartphone 64bit 4G Quad Core 4.7 Inch HD Screen 8.0MP GLONASS- White
De momento sin ningún problema.
Tiene casi lo mismo o más que móviles de otras marcas que le duplican o triplican en precio. El móvil funciona según las espectativas, la batería tiene una duración correcta. La cámara hace fotos bastante buenas y tiene flash led
"


Verified
1/5

2015-04-30

"Stay out of clearance items or bellow 100$ phones. They will break after very little use and panda will only give you 5$ for repairs. If it cannot be repaired you have to ship it back, pay for the shippment and pray to get your device back. Most of the times you will get the item back without any repair. Refund? Not an option. Bought a Cloudphone for 75$. After one week microphone failed. After 1 month touchpanel peeled off and stopped working. Very little use. It belonged to an old lady. Pandas response? Its a cheap phone, bad luck. Have to admit customer service was a lot better when they started. Had made a lot of purchases of them and did not have any problems but not anymore. The store has changed for worse.

*EDIT*
The phone broke for the FIRST time two days after use. Touchpanle PEELED OFF due to bad quality glue. It is not physically damaged. Not smashed. There are pictures. You sell bad quality items and offer FAKE WARRANTY. Yes YOU are to blame.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
5/5

2015-04-29

"Nice goods, fast delivery and best-in-class customer support! Thank you "


Verified
5/5

2015-04-29

"the package arrived on time, as promised. "


Verified
1/5

2015-04-29

"He realizado una compra el día 21 de abril y aun no ha sido enviada, en estado dice procesando. Creo que si el proceso tarda mas de tres días es demasiado y deberian de avisarle al comprador"


Verified
5/5

2015-04-29

"excellent. fast shipping and good quality, i love pandawill."


Verified
3/5

2015-04-29

"i just invited my phone. did not get it yet. so i cant answer this."


Verified
4/5

2015-04-28

"Good supplier, the phone was in good condition,
the delivery time was fast enough, some small details as the quality of sound, when you speak on the phone, are the reason that I do not give 5 stars
"