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Product & services pricing
4.42/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.43/5
Customer service:
3.83/5
Return/Replacement policy:
4.35/5

Verified
5/5

2023-02-17

Had what we needed

"Navigating your website was very easy even though we were looking for a part number and model number we couldn’t even find it on the manufacturers website. Your company had exactly the part we needed. Thank you."

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Verified
4/5

2023-02-17

Replacement parts

"Easy to find the replacement for the exact model of my Whirlpool refrigerator. "

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Verified
5/5

2023-02-16

Genuine Parts

"This replacement part is the real deal, and it is working perfectly. But, I must say for the small heating element it was way overpriced! I need to replace the large heating element as well just plain worn out coating is all gone. It still works it just looks unsightly. Could you please send me a coupon for 10 or 20 percent off. Most sites offer free shipping for items over $50.00.

Sincerely,

Cathy Bernotas
Washington, PA
"

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Verified
1/5

2023-02-16

Didn’t deliver in time

"The top rack of our dishwasher broke. It needed parts. I ordered parts on Wednesday, February 8 around 5 PM Pacific standard time. I paid for overnight service. My parts didn’t come Thursday, or Friday or Saturday. We had a big Super Bowl party and had to hand wash all the dishes. The parts finally arrived today and the reason it was delayed eight days was because they put a bad address on it. FedEx had to find us. The person who creates labels should double and triple check that they have the correct address."

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Verified
4/5

2023-02-15

Shipping cost

"need to offer other option for shipping"

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Verified
4/5

2023-02-15

Quick & Easy

"It was easy to find the part and received it very quickly. Didn't give 5 stars as I thought it was a little pricey for a small microwave filter but I liked the convenience. "

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Verified
1/5

2023-02-15

Still waiting.

"Promised 2-3 day delivery. May arrive on day #7. No guarantees! "

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Verified
5/5

2023-02-14

extremely satisfied

"was very surprised how easy it was to order as well as how fast it arrived. arrived less than 24 hours from order."

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Verified
5/5

2023-02-14

Incredible customer service

"This isn't the first time I've bought parts from them but I tried Amazon first trying to save money but the part was defective so I went back to PartSelect.com -

This time, though - the part I got from PartSelect also didn't work and I called them to return the part and they had a new part to me the NEXT DAY - even though they said the shipping department might be closed - I was thrilled and installed it as soon as I got it and was able to do a load of laundry within 20 minutes of receipt....

Sometimes you have to go with quality and customer service above price - those come first with me.

"

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Verified
5/5

2023-02-14

Easy fan replacement

"Cleaning out the refrigerator took longer than replacing the evaporator fan."

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Verified
5/5

2023-02-13

Outer Glass Door for Range

"The part number was very easy to find, the delivery was very quick, it was the correct part and the glass was not broken. What more could you ask for? "

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Verified
5/5

2023-02-12

"Very fast and easy to use. They must carry everything you need."

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Verified
5/5

2023-02-12

Great service

"Prompt and fairly priced would recommend."

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Verified
5/5

2023-02-12

Right thing first time

"Ordered shelves for refrigerator door, right ones came promptly due to good professional service advisor."

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Verified
4/5

2023-02-10

stove part

"part was delivered on time"