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Product & services pricing
4.42/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.43/5
Customer service:
3.83/5
Return/Replacement policy:
4.35/5

Verified
5/5

2023-02-09

Perfect!

"Parts arrived quickly and the washer was repaired. All parts were correct with no issues. Part numbers and description was on target!"

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Verified
5/5

2023-02-07

Quality, quantity and availability

"PartSelect made identifying, finding, selecting and buying the part I needed incredibly easy. Beginning with the model number, PartSelect’s catalog made identifying the part I needed very easy with clear, well designed illustrations that made identifying the specific part almost intuitive.
The additional how-to instructions and videos gives the homeowner additional confidence in buying the right part and for tackling the installation even for the newest of DIY repairmen. The ordering process is straightforward with no hidden fees. All-in-all, my experience with PartSelect was a positive one.
"

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Verified
5/5

2023-02-07

Dishwasher fixed!

"Excellent website and service! The YouTube video instead of written instructions was fantastic. I will order again when necessary."

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Verified
5/5

2023-02-06

Refrigerator repaired

"The support person was able to identify the broken part with my description of the problem. The part shipped out right away and my husband was able to replace the broken part. The refrigerator is now working. Now I don’t need to buy a new one."

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Verified
5/5

2023-02-04

Excellent Job

"Ordering was prompt and easy. The product arrived on the stated day and was well packed and exactly what I ordered."

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Verified
5/5

2023-02-03

EXCELLENT SERVICE !!!

"Delivery time was excellent !! When I had a problem, Customer Service was quick and very helpful in solving my problem. "

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Verified
5/5

2023-02-03

Great service

"Fast delivery, finding the right part was easy.
Description or part is accurate
"


Verified
5/5

2023-02-02

Great service ordering was easy

"Received part as promised"

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Verified
4/5

2023-02-03

Close but not quite right

"GE Cafe Microwave needed new charcoal filter. Ordered filter according to model and serial number. New filter does not fit like it should. I had to jerry rig a fix with some tape. Called customer service for assistance and was told this filter was the right one. The old filter that came with the microwave was outdated. "


Verified
5/5

2023-02-03

part is exactly what I needed

"PartsSelect website was easy to use and it was great that the way it saved my cart and sent me an email with a link to the cart to easily pick up where I left off. Very convenient. Completing the order was easy and the delivery was fast. Item was packed well and arrived in perfect condition. Installation was easy. Very good experience."

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Verified
5/5

2023-02-02

Great to deal with!!!!!

"Their website helped me find the right parts and also provided info on installation; parts were priced reasonably with great delivery. Great to deal with in every way!!!!!"

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Verified
2/5

2023-02-02

Order shipped on 1-26-2023. Today is 2-2-2023 and no update since 1-26-2023

"No further information available "


Verified
5/5

2023-02-02

SHARED KNOWLEDGE

"I learned long ago it is easier to learn from the mistakes of others instead of only my own, Your team has so much helpful information on your site and I feel you have saved me hours of troubleshooting, not to mention my 20+ year marriage. lol The way you prioritize which parts to look at first as been spot on. The price you make them available is also a savings. Thanks for help with the troubleshooting and the quality parts.
Rick ( still married )
"

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Verified
1/5

2023-02-01

2 Orders both arrived broken in the box

"Order the 1st part arrived on 01/26/2023 broken in the box. Contacted customer service and explained the problem. The agent told me we can order the part again and send pictures and explanation of the problem to get a refund. So I order the part again and proceed to send email and attached pictures to get a refund. The 2nd order arrived 1/31/2023 the part inside the box was damaged worst than the 1st order. Not verry happy about spending more than $350 dollars and not able get my fridge ice maker replaced."

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Verified
5/5

2023-02-01

On time and great condition

"Dishes were great fast shipping on time"

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