ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.41/5
Customer service:
3.91/5
Return/Replacement policy:
4.38/5

Verified
5/5

2022-05-07

Washer lid switch

"Switch was shipped on May 1st and delivered on May 7th allowing me to install that day making my wife happy. Great service. I didn't have to return the item
I marked it by mistake.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-07

Fast delivery

"It was easy to order the correct parts and they were shipped right away. Excellent; will use the site in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-05-06

Have not teceived the order.

"My oven is not opetational. The parts are needed. Please help!"


Verified
5/5

2022-05-06

Quick Service

"Needed parts for my microwave, found the parts, they had videos on how to install them and parts were quickly delivered.
Unfortunately did not solve my problem, parts were good . seems to be another issue.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-06

Parts!

"It was great, they hade the parts I needed, when troy-bilt said they no longer carried them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-05

Excellent service

"ordered one day and received the next day"


Verified
4/5

2022-05-05

good advice and saves money

"I watch videos and order parts its that simple"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-04

Good parts in stock

"They had the parts I needed and shipped them quickly. The bonus was the diagrams they have to show info on my repair."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-05-04
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”


Verified
5/5

2022-05-04

Manny's delight

" I needed to replace my Kenmore Dishwasher Utinsel Tray. Once I shared the dishwasher's model ID no. It lead me to the exact part I needed. Once I paid by my credit card-I received the part in 3 days time! That is excellent customer service. Thanks for the painless process. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-05-04

The replacement part was delivered on time. However, the part was bad and had to be returned for another one.

"The customer support person was very nice and helpful. We are supposed to receive the new part soon. Hope it's a good part this time. the first new part we received was bad."


Rep reply posted 2022-05-04
A rep from PartSelect.com, partselect, has responded:

“Thanks so much for sharing your experience with us. We hope to see you again soon.”


Verified
2/5

2022-05-04

mower belt

"I ordered a mower blade for my mower. ,You state most items ship in 2 days. My part is on backorder and i may not get it till May 13th if then. I tried to see on your website the status of my order but there is no where to find it & i had to call to find out the status . I would think you could have e-mailed me to let me know the status."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-05-04
A rep from PartSelect.com, partselect, has responded:

“Thank you for your review. We appreciate your feedback”


Verified
5/5

2022-05-04

Easy to work with, even when I made a mistake.

"After doing much research, I ordered the wrong part. I called as soon as it arrived and same day, the correct part was on the way, and I received instructions to mail the wrong part back by the next day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-05-04
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”


Verified
5/5

2022-05-04

Nice to get correct parts

"Parts are exactly right. My only issue is that they were shipped FEDEX which must be the slowest shipper out there. Took two weeks from seller to me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-05-04
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”


Verified
5/5

2022-05-03

Excellent Service and Speedy Delivery

"Easy user friendly website, reasonably priced part with speedy delivery . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-05-04
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”


Verified
5/5

2022-05-03

Excellent

"we received the part in 2 days. Can't complain about that!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-05-04
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”