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Product & services pricing
4.38/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.41/5
Customer service:
3.91/5
Return/Replacement policy:
4.38/5

Verified
2/5

2022-04-16

Wrong parts²

"Part didn't fit my dishwasher. so I was given a number to call to get help. know help."

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Verified
1/5

2022-05-01

It has been more than a week since I ordered from them and I still do not have my product.

"I've been waiting for more than a week, still no delivery."

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Rep reply posted 2022-05-02
A rep from PartSelect.com, partselect, has responded:

“Thank you for your review. We're sorry to hear your experience wasn't up to our usual standard. We appreciate your feedback and have sent you a private e-mail.”


Verified
5/5

2022-05-01

Great site!

"I had no trouble finding the parts I needed for my Frigidaire refrigerator. Will use again. "


Rep reply posted 2022-05-02
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”


Verified
5/5

2022-05-01

plumb nuts!

"Parys were exactly what was needed and delivered in short order."

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Rep reply posted 2022-05-02
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”


Verified
3/5

2022-04-30

partselect.com order

"did not get confirmation for my order nor did i receive my order
"

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Rep reply posted 2022-05-02
A rep from PartSelect.com, partselect, has responded:

“Thank you for your review. We're sorry to hear your experience wasn't up to our usual standard. We appreciate your feedback and have sent you a private e-mail.”


Verified
5/5

2022-04-30

Excellent

"Service was good and fast. "

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Rep reply posted 2022-05-02
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”


Verified
4/5

2022-04-30

Easy to find my part

"It was easy to find my part by knowing my model number. I especially liked the installation videos. I did not like that no one responded to my emails and that my package was delivered late. I paid for faster shipping. I will use them again now that I know what to expect."

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Rep reply posted 2022-05-02
A rep from PartSelect.com, partselect, has responded:

“Thanks so much for sharing your experience with us. We hope to see you again soon.”


Verified
1/5

2022-04-29

2 out of 3 items I paid for arrived

"bought 3 items only 2 arrived in the package. package listed only 2 parts even though I paid for 3 items. I never received the spacers and now fixing the oven is on hold. wow Jerry Ready"

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Verified
2/5

2022-04-29

Not so hot

"Paid double shipping, to get the 2-4 day shipping. Has been a week, and still 3-4 days out. Bummer."


Verified
5/5

2022-04-29

great experience

"it was a great experience. They were almost too attentive about the service."


Rep reply posted 2022-05-02
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”


Verified
4/5

2022-04-29

Washer trim repair

"Easy to find the parts we needed and they arrived sooner that expected. The correct factory colors were difficult to ascertain, as a result the door handle and control knob don't match the other trim on the washer. Not a serious issue since the washer and dryer reside out of sight on our service porch. Shipping cost is a little pricey."


Rep reply posted 2022-05-02
A rep from PartSelect.com, partselect, has responded:

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”


Verified
1/5

2022-04-28

**** poor service

"FedEx said the part would be delivered on Wednesday, by the end of the day. It's now Thursday, and I'm still waiting. Most of the time,the FedEx tracking service doesn't work. "Try again later" is usually the message I get. At this point I actually don't know when I will get the part."

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Verified
5/5

2022-04-28

They had the part and they delivered

"My part arrived fast, and well packed. Their web site was very helpful in picking the right part. I never thought I could do this repair, but now my dishwasher is as good as new."

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Verified
3/5

2022-04-27

parts

"way to long to get here ."

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Verified
5/5

2022-04-26

Easy Peasy.... Accurate and timely too.

"Easy and clear website and all aspects were seamless and got the right part on time. Now to find an installer....LOL"

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Rep reply posted 2022-04-26
A rep from PartSelect.com, partselect, has responded:

“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”