ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.34/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-07-03

quick ship, great quality parts

"Parts shipped fast and the quality was great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-03

Quick service

"Parts fit perfect and was delivered quickly
Very satisfied
Will order again from them
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-07-03

Hit and Miss

"There is no vulgarity in my title "Hit and Miss" which is an apt title for my experience with Parts Geek.

The "hit" part is in reference to the most recent order for a driver side mirror for a two door 2003 Honda Civic Ex. That order was delivered quickly and the part was right on accurate. Parts Geek deserves a 5 star rating for that one.

The "miss" part is in reference to an order I placed last year for the exact same part but even though it was delivered quickly, the mirror that was delivered was for a four door 2003 Honda Civic Ex and did not fit my 2 door Civic Ex. Because my life was in turmoil at that time, I was not able to check the part and try to install it until 6 months later when after I paid a hundred dollars plus to have it painted, I found it would not fit my 2 door Honda Civic Ex and, of course, Parts Geek would not accept a return at that late date. So I had to eat that wrongly sent mirror and the paint job. I understand that it was my bad luck that I was so late in finding out that Parts Geek had sent me the wrong part but still, it is a perfectly good mirror for a 4 door 2003 Honda Civic Ex. I could have sent it back and we could have discussed it via phone. But they will not bend one inch for an unfortunate extenuating circumstance for a customer. Therefore, I have had to pay twice for the order and for two paint jobs. I am not at all pleased with the way I am treated by Parts Geek.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-03

Product exactly as described

"Product as described and shipped quickly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-03

Very professional

"It was on point everything "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-03

Perfect part

"Ordered and received the exact part that I needed to replace. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-03

GKN driver axle

"Deliv on time part has been on 3 days so far no issue... Power is there"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-03

Great service

"Order was delivered in a timely manner. will do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-07-03

Very slow getting parts that you pay for shipping..

"First time using them and last time. Bought around 600.00 in parts. No free shipping or discount on shipping.. spent 50.00 in shipping. You would think you get parts fast nope. Some of my parts took 6 days for me to get.. last part was delivered by Amish driver.. you can run a business waiting for parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-07-03

Messed up parts kit

"The parts kit had brake pads for 12” rotors however the rotors were 13” the two don’t work together now I’m stuck with a set of rotors I payed for and can’t use "


Verified
5/5

2024-07-03

Break parts

"Fast service good prices sales people helpfull"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-03

Rotors

"Great!! The experience was great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-03

It workes

"The part worked! Thanks parts geek..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-03

Part I needed

"Delivered on time and easy to install. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-07-03

Replacement perfect drop in fit for blower motor in 1999 cougar.

"Everything went well Shipping a bit pricy, but was the exact part I needed. Not a knock off. Fit and just dropped in perfectly. Came with everything I needed with no modification necessary. Happy with something that's the right thing. Not cheaply made either. Very satisfied with the whole transaction. "

Detailed Review Benchmark + -
Pricing of products and services