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Product & services pricing
3.69/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.59/5
Customer service:
3.35/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-05-17

Radiator combo

"Fast easy hassle free and cost affordable $365 including shipping for 3 items that was priced at $970 at the local auto parts dealer. I’ll be using this site more frequently guaranteed!"

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Verified
2/5

2024-05-17

Took two weeks to find out my part could not be shipped because of a warehouse technical issue; waiting for refund.

"I ordered a steering rack on May 3; then notified by Parts Geek that the part was shipped on May 6; then checked with FedEx a few days later to find out that a label had been created and they were waiting for the part; then made several attempts to find out what was going on. On May 15 I was told there was a warehouse technical issue that prevented the part from shipping and it would be a couple more weeks; then on May 16 i was told my money would be refunded and I could reorder if I wanted.

I plan to reorder once I get my refund, and I hope to report that service is as advertised.
"

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Verified
5/5

2024-05-17

On time and correct

"On time and correct!!!!!!!!"

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Verified
3/5

2024-05-17

Shipping

"The website and ordering process was great. The shipping however was slow by todays standards. It took a week to receive the order. I was expecting 2-3 days."

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Verified
5/5

2024-05-17

Very happy

"Fast delivery, greatest deals, affordable prices. Very happy"

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Verified
2/5

2024-05-17

Wrong Part

"The part was described for my vehicle but did not fit. "

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Verified
3/5

2024-05-17

Wrong part delivered

"I received the wrong part!"

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Verified
5/5

2024-05-17

Great service thanks

"Great service great website "

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Verified
5/5

2024-05-17

Delivered

"Parts are great but still have check eng light on"

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Verified
5/5

2024-05-16

Excellent

"Perfect delivery & processing of order. "

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Verified
5/5

2024-05-16

Parts were delivered in a timely manner

"Over all experience was great , easy to find website and easy to use search engine "

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Verified
2/5

2024-05-16

Did not receive part

"I've ordered from parts geek before and never had an issue but with this alternator it was supposed to be delivered on Monday and now it just says heading to the next facility with no expected date of delivery. We have a work truck sitting here and jobs waiting on us. I got the run around with usps and tried calling your customer service line and was on hold for a bit and then went ahead and selected the option to have a call back and never received a call so I am very disappointed in this whole situation wandering whether we are going to get the part or not.

Paul Coligny
"

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Verified
2/5

2024-05-16

Incorrect Part

"Part delivered was not part pictured on order site. No place listed on site to be able to contact customer service."

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Verified
1/5

2024-05-16

Bad

"I ordered a part for a Ford ranger and got parts for some other vehicle. I wanted to exchange for the part I ordered. Ended up paying 48.00 dollars to return and haven't received a call back yet from parts Geek. "

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Verified
5/5

2024-05-16

Excellent

"On time, fits, quality and best price that's exactly what I wanted thank you "

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