ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.59/5
Customer service:
3.34/5
Return/Replacement policy:
3.33/5
Featured Review


Verified
5/5

2024-05-01

"Quick delivery! Just what we needed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-05-01

Bmw coolant reservoir 528i.

"The part included the sensor ,bowl and switch. Matched oem specs if not exceeded. The description needs to say that it includes the sensor to help with customer purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-01

Right on time

"Good product…good price…arrived intact and on time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-01

On time delivery

"Part arrived in a timely fashion;"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-05-01

Not what I was led to believe

"I ordered from your company as you came recommended by my son. Ordered a pair of headlights for my vehicle. After waiting and expecting delivery, got an email stating order could not be filled. Checked the site and found there were plenty of individual headlights at a higher price but no sets. Can we say bait and switch? The only good thing about this was that I got my money back quickly."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-05-01

Every time I order from part geeks I get the wrong part

"Horrible never get the part I ordered
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-01

Got what I ordered

"Got what I ordered. .........."


Verified
5/5

2024-05-01

Better than Christmas.

"Everything I needed, everything fit, thanks to the chat dude."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-05-01

Never received my order.

"I ordered and paid for a Dee Zee tail gate assist shock. UPS delivered a bag that had been opened. My wife asked the driver why he’d deliver an empty bag? He said he’d check with his supervisor. We never heard back from UPS. Parts Geek did an investigation and said they’d refund the purchase (to which we’ve yet to recieve) and then asked if there was anything they could do? We asked them to to replace the shock. Parts Geek responded by saying unfortunately we must go on line and order a new one. There’s no way I’d order anything again from them; the first time is your fault and the second time is my fault."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-01

Quality parts at great prices…

"I purchased new hood struts for an older vehicle. Parts Geek sent the right part the first time at a great price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-05-01

Ignition core and key

"Arrived quickly but wrong part but they don't pay return shipping so will toss it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2024-05-01

Returns

"I ordered a part, wrong one was sent. I called and they said would get a refund of the part plus get my shipping refunded as well since they sent wrong part. I got refunded but they did not refund shipping from wrong item sent. I tried to call, left my number and didn't get a call back yet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-01

Great

"Always arrives on time. Totally recommend it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-05-01

Cheaper than local

"Great
Works and now quiet
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-05-01

Love parts geek

"But someone took my package from in front of my house and my neighbors did see anyone come in the yard "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges