"PartsGeek took care of everything as promised. Everything worked flawlessly. Got what I needed when they said it would be here. Perfecto!"
"Always reliable parts and great quality!
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"The delivery arrived at a later date than what was promised during the ordering process. The car repairs were delayed due to this."
"Del'y on time, parts correct and price excellent."
"Parts fut like original thanks"
"We have ordered from you guys in the past and always have a great experience. But you do need to use stronger boxes for the heavier parts."
"I love everything of it! My delivery got earlier than the estimated arrival! Customer service is so nice and easy to work with. The product I received was packaged very well and protected. So far, everything I have bought has been matching perfectly with my vehicle. "
"Ordered a brake kit, it was sent with rotors and pads for four wheels. When opened all was present so removed old parts, cleaned off rotors and hung on bolt studs. Looked closer at pads and center pin missing for brake piston (slotted). Customer service said must return the entire package and since I cleaned the rotor, it was ineligible for return. After refusing to accept that as their error, a partial return was offered, but not honored as they requested the entire kit. Wow. Car in pieces with no brakes in the garage, so discussed pad only refund. Horrible response for their mistake. And since it was not detected until after rotors were sprayed with brake cleaner, they said nothing was allowed to be refunded. Will never purchase parts here again."
"It was probably my fault, but I accidentally double ordered. On the final page of the order, there was a note that they would NOT accept cancellation or return. I went back to the title page to get the phone number, and saw that I COULD cancel. I did, & re-ordered as originally planned. I paid a bit extra to have the part expedited & it was sent to shipping right away. The shipper selected was a little slow in my book - about 5 days for shipping from KS to CA.
But the part (a taillight assembly for a Lexus) was an exact match to the original, cost less than half the dealer price, & took about 10 minutes to install. Overall, a triumph!"
"Order arrived before expected."
"Alternator fits vehicle perfectly and runs great after installing. Shipping was delayed when paid for expedited processing."
"I have been trying to get a hold of customer service and I've been on the phone for several weeks and no call backs when you go to the automatic call back the whole thing was the worst thing I have ever been through and still have not gotten a hold have customer service"
"I found the exact part I needed, at a good price, and it was delivered very quickly!"
"Easy to order and ships quickly. "
"Fast delivery! Haven't installed yet."
"They sent the wrong part it was supposed to be for a Dodge Dakota and it was for a Ford f150"