ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.59/5
Customer service:
3.35/5
Return/Replacement policy:
3.33/5
Featured Review


Verified
5/5

2024-08-28

Excellent fit and prompt delivery. Running boards for 2016 F150 Ford.

"Happy with every part of ordering to delivery. Perfect fit and directions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-08-28

CVS on driver side is already had a leak coming from it

"No, I do not wanna have to pay to get that. CVS changed again at the present time."

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2024-08-28

Unbelievable

"Ordered a part. Paid usps shipping. No big deal. Received the part, correct part # but wrong part in box. Returned part for refund. Had to ship it back fed x. More than twice the price of usps. They accepted my return. Credit for part only. Not for the usps or the fed x I paid. They shipped me a new part. Guess what, same wrong part again. I called and there were a bunch ahead of me so I opted for saving my place in line and they would call me back. No call. So I'm done with parts geek. In the trash for the second part sent. **** poor return reimbursement. "


Verified
5/5

2024-08-28

Nick moerls

"Great quality, fast delivery, and parts were packaged good so they wouldn't get damaged "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-28

Parts

"Great service and quality product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-28

great selection and even better pricing.

"thumbs up for sure!!!!!!!!!!!!!!!!!"


Verified
5/5

2024-08-28

Very good service

"Very good and acuret service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-28

Lincoln fuel pump

"The service was great. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-28

Satisfied

"I ordered my parts and received them within the said time frame. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-08-28

Tie rods

"Tie rod ends fit good but the grease fittings didn’t "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-08-28

Defective part

"I received a part I ordered from these guys, had it installed by a professional when the professional went to start My vehicle it made the vehicle problem worse. I had to bring it to a dealership to get Fixed. Which cost me a lot more money than the part I received from this site. I will not buy from them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-08-27

tire rod

"The parts and service were without complaint but your use of the U.S.Postal service for delivery is the weak link in your business
The delivery service by the postal service is a nationwide public known disaster and by continuing to use them for your delivery service is a disservice to your customers. Keep in mind that you sell auto parts and a customers auto is a necessity and every day their auto is down waiting for a needed part cost them money as well as a possible serious situation for their family and their safety. Most likely I will seek a different source for my future parts needs based strictly because of this issue.
"


Verified
1/5

2024-08-27

DIstributor is not a match for my 1996 Toyota Rav4

"Ordering and that portion of the process was simple. The complete kit, including plugs and wires was also a plus. However the distributor does not match. The unit on our 1996 Rav 4 uses a center post connection for the feed from the coil, the shipped alternator does not do that. There is nothing on the parts geek site about tech support, just a form to fill out and I am not willing to give up yet more time to deal with this. The customer support form is canned and does not fit the issue that I have with the order. I will not be using partsgeek again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-27

It was delivered faster than the other company

"The parts it fits perfectly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-08-27

These guys are horrible

"These guys are horrible. The website said they had 28 in stock. Then they canceled my order 2 days after I bought the item. Said they were out of stock. Also the repetitive I talked to was very very rude and hung up on me. You need to get your act together Parts Geek Customer service is a joke."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges