"Ordered part not needed and was unopened even from the shipping package that had their seal on it but when I called they said they would not take it back. Be aware when ordering from this company or site. "
"Easy to order Fast shipping"
"good service. Part was on point. Delivery came same week. The only negative comment is the prices seem a bit higher compared to others. "
"Needed a replacement heater motor and found and ordered it on a Sunday. Got responses back immediately checking that the part would fit so I wouldn’t end up with the wrong part. Received correct part very quickly "
"Easy to order items. Good communication"
"Great service, I ordered the part I needed on Saturday and it came on Tue. They are not open on the weekend so I'm guessing they sent it out as soon as they received my order and it came the next day. If I had ordered it on Monday I think it would have come the next day. We are in Vermont and the warehouse is in Massachusetts. Our boiler ignition coil burned out, so no hot water, and our boiler is not that common, it may even be discontinued, so not only did Parts4Heating have the part, but it came fast. Totally happy with these guys."
"Quick shipping, right part."
"We had our order by the next day. "
"Part was correctly identified and easy to order. Part was delivered on time and was the correct part. I installed it and the problem was fixed within 60 minutes of receiving the part."
"We were fortunate to find this much needed part.
They contacted to us to verify it was what we needed."
“Thank you so much for your amazing review! We are thrilled to hear that the part worked well for you. It's great to know that our team reached out to verify that it was the right part for your needs. We appreciate your support and look forward to serving you again in the future!”
"I paid $1800 for a manifold bracket which was for an emergency job and I paid for expedited shipping. It arrived 2 days later cracked. It has now been 2 days and I am still waiting for customer service to resolve this. They cannot ship me a new one until it goes through the return process. "
“Hi Ms. Van Allen,
Thank you for being a loyal customer. I know we've resolved this damaged package. Please feel free to reach out to us for anything else you may need. Thank you!”
"Had what I needed, easy to order"
"Not actually used yes, so can say much"
"If parts weren't available or on back order I should have been informed at time of order. "
"Part arrived in record time, exactly what I ordered.
Thanks "
A rep from Parts 4 Heating, Parts4Heating, has responded:
“Hi Mr. Dekraker,
Due to the nature of our business, we have a very strict no-return policy, as published on our website. If your package is truly unopened and sealed, please feel free to return it, and we will refund you less the original shipping charges and 30% restocking fee. Please notate order 186008 on the outside of the box. Thank you.”