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Product & services pricing
4.44/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.35/5
Customer service:
4.41/5
Return/Replacement policy:
4.59/5

Verified
2/5

2023-09-22

No Emails

"Never got one email from them. Called customer service and they said they sent 2. Went back to the server and nothing. Reset password option didn't work. Had to open under a different email. Ordered my part and after that I couldn't sign back into my parts dr account to check status. New password was saved at the time I opened the new account. Had to call them to verify the purchase went through and delivery date. "

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Verified
4/5

2023-09-21

easy to use

"Good product at a good price"

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Verified
5/5

2023-09-21

Excellent service, fast shipping and great products

"I’ve ordered from here multiple times and I’ve always been extremely happy with what they’ve provided, described and demonstrated in pictures before the purchase!"

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Verified
5/5

2023-09-20

Great experiance!

"We have been using Parts Dr. for all our urgent parts at our apartment complex and have been very happy with their service!"


Verified
5/5

2023-09-19

Super Easy

"Very user friendly, good prices."


Verified
5/5

2023-09-15

Great Service

"Customer service and DIY videos were both awesome"

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Verified
4/5

2023-09-10

Good online experience

"Haven't heard or tried this seller before. They had what I needed at a fair price so.....so far so good. We will see how the rest of the experience goes. Would have liked to have seen PayPal as a payment options because I am a little leary of giving my credit card info to merchants I haven't deal with in the past."

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Verified
5/5

2023-09-10

Easy to purchase

"Thank you for an easy transition. Wish you had provided PayPal method too. "


Verified
5/5

2023-09-10

PERFECT

"Get the parts needed at a great price"

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Verified
5/5

2023-09-08

The parts I needed at a good price

"Parts Dr has had the parts I needed at a good price for both my LG washer and GE refridgerator. "

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Verified
5/5

2023-09-06

Always on time and always great parts.

"I have ordered from PartsDr multiple times and the parts always arrive on time and are of excellent quality!!"

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Verified
5/5

2023-09-05

Quick, accurate and easy.

"Found the part I needed quickly wit the help of the chat. I know it was not a real person but did the job fast. Now I wait to make sure what I ordered is the right part. Everything looks good so far."

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Verified
5/5

2023-09-05

Buying the spark module for my gas stove

"Best value and easy to find the part and place the order. Very good experience."

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Verified
5/5

2023-09-04

Good prices!!

"Even with 2 day shipping and a 1yr warranty it was cheaper than Amazon!!!!!"

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Verified
5/5

2023-09-03

Great website

"The website was good, and checkout seamless. "

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