ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.44/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.35/5
Customer service:
4.41/5
Return/Replacement policy:
4.59/5

Verified
5/5

2023-10-26

Right price. Great speed of Delivery.

"Will be using PartsDr next time I need a part for my appliances. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-10-23

Easy to use

"Their website is very easy to use and they ship EXTREMELY fast. Competes with Amazon quickness, it’s only a few bucks more on here but I’d rather support them than Amazon "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-10-22

Great site

"Shopping was easy, we'll how the rest goes"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-10-22

Easy to use website!

"Found the crisper drawer I needed. The product page had four different pictures of the drawer which helped me make the right purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-10-20

Save money, buy from PartsDir

"I could not find the exact part I needed initially, so I searched another site. Then compared each part price. I chose PartsDir because they were at least 20% cheaper than other retailers and I saved on shipping too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-10-20

Shipping quicker than listed and great products

"Bought a gear case a month or so ago. It didn't fix my problem but the product was packaged well and performed well so I am buying the suspension rod kit now. I have the option of buying the same thing at half the cost on amazon but I would rather purchase here with peace of mind. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-10-18

Awesome !!

"Placed my order at 6am Wednesday and delivered 12pm Thursday. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-10-14

heater

"good previous experience."


Verified
5/5

2023-10-14

Microwave grille cover - Will definitely use this reseller again!

"Products are well-described…order experience was simple…the company’s policies for returns was very well-defined prior to ordering…and shipping was super-fast. The product was as described and I was able to install the microwave grille cover myself and product was no different than buying the name brand replacement at twice the cost."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-13

A Lil Extra

"website was easy to operate PLUS it was the only one that showed photos and dimensions of the part I needed,"


Verified
4/5

2023-10-12

Really good, but please add PayPal or Venmo

"Would only be better if they took PayPal or Venmo so you don't have to put your card info in."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-10-12

Fan motor

"Very please with the expert video "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-09

Website ease

"Love how you can search the model number. And as I’m checking out it tells me when it will ship and if in stock. So I knew while I was checking out that it would ship the day I bought it. So nice. Now let’s hope it fixes out problem."


Verified
5/5

2023-10-09

Good parts fair prices

"Best price for OEM part. Thnks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-10-05

Difficult for Canadians to order from even with american debit card and american bank account

"As a canadian it took days to get my order approved. Even with american address and american bank debit card

As a plus this company is the only one I could find that had my part in stock

also a big shout out to Tony on chat support he was great in finding the correct part and assisting as best as he could
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges