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Product & services pricing
4.44/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.35/5
Customer service:
4.41/5
Return/Replacement policy:
4.59/5


Verified
5/5

2024-11-29

Quick and easy

"Smooth ordering and pictures to see "

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Verified
5/5

2024-11-28

Great customer service

"Representative was very knowledgeable trying to find my part over the phone"

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Verified
5/5

2024-11-22

Very easy to order

"Easy to use. Fair pricing "

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Verified
5/5

2024-11-21

Always delivers parts extremely fast

"You can count on them fast accurate shipping, especially throughout the holidays "

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Verified
5/5

2024-11-19

Easy ordering!

"I have used Parts Dr. many times - service is great"

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Verified
5/5

2024-11-14

Shopping for part was easy

"The website made it easy to order the part because I was able to confirm that the part match my model number Refrigerator."

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Verified
5/5

2024-11-13

Helpful service

"Chat box helped with just a couple questions asked. Waiting on hinges and hope all works!"


Verified
5/5

2024-11-12

Very intuitive

"Was able to find parts fast and easy"

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Verified
5/5

2024-11-12

Sansung 4 door refrigerator ice maker was a poorly designed and engineered.

"Love the refrigerator, hate the ice maker. It’s been a hassle maintaining it in a functional and useable condition. Know other owners who have experienced similar problems with this ice maker. I purchased the three years replacement program to ease my pain. "

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Verified
5/5

2024-11-10

Great site to find Parts!!!

"I was able to find the Interface Board for my Dishwasher & at a good price! The site was easy to navigate & checkout was simple! Can't wait to get the Board & use the site which has instruction video on how to install the part correctly. I will recommend this site to anyone I know who needs parts instead of just replacing a unit! Most things can be fixed if you take the time!"

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Verified
5/5

2024-11-06

Price

"They had the best prices on the parts I needed. "


Verified
5/5

2024-11-06

Excellent service and website!

"Happy to find this genuine part. The website made it easy to confirm it was the right part."

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Verified
5/5

2024-11-04

EXCELLENT

"Easy to look for items and order "

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Verified
3/5

2024-10-29

over priced on shipping

"over charging on shipping that is wrong"

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1/5

2024-10-18

Horrible Customer Service

"UPS lost my part, these guys really don’t care. Still sitting with a broken fridge "

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