"Easy to find the part that I was looking for. Very good checkout process. Great prices!"
"ordered a part for my GE fridge, and paid $33 to have it shipped overnight. PartsDR sent wrong part, even though I verified the model and serial number of my fridge on their site. They sent me the same part for a different model, which didn’t fit. I called about returning it, and the customer service rep was rude and obnoxious, told me I had to email for a refund. Many emails later, they finally agreed to a partial refund but would not refund shipping or pay to have the WRONG PART returned! These scam artists are too cheap to acknowledge they made a mistake. Based on their responses to other complaints on this site, they believe they are perfect and never make a mistake."
"Just bought a washing machine transmission from these guys, great transaction. They were a little more expensive than other websites but had much higher ratings. Was worth the extra few bucks in my opinion! It arrived UPS in 2 days well packaged."
"Always have parts and quick delivery"
"I found exactly the part I needed. Looked it up by model number. "
"East to navigate through online ordering."
"They had a part not made anymore when Home Depot and samsung didn’t even have it "
"Parts are ridiculously, comically overpriced. Returns are a hassle. 5% restocking fee and you're on the hook for shipping product back. I will never consider using them a again. "
"Shipping & delivery was very prompt"
"Perfect Product, will order again"
"Easy to find part ording was easy"
"I really liked your installation video. It was very clear and got straight to the point. I feel confident that I can handle this job having seen this video. It was also great having links to the models of disposals in the description of the video."
"First time I’ve used this site. The website was very easy to use. I appreciate the multiple warranty options (which I did take advantage of). I look forward to using partsdr.com for years to come. "
"I bought the wrong gasket for my refrigerator. Their return process was clear and fair, and I received my refund promptly. Have now reordered the correct part, and know it will arrive quickly and in good condition. "
"The title says it all. We like simple and easy. "